Thread regarding Windstream Corp. layoffs

Nebraska files complaint against Windstream

It seems the utilities folks are upset over multiple 911 outages.

https://www.1011now.com/2024/07/10/state-files-complaint-against-windstream-after-investigating-nebraska-911-outages/

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| 951 views | | 12 replies (last July 17, 2024) | Reply
Post ID: @OP+1tsQZHuf

12 replies (most recent on top)

Seriously worth it to an executive. To the tune of like what 50 mil for TT?? Definitely worth it, so long su-kers.

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Post ID: @6kdn+1tsQZHuf

I can imagine the "trialing " to bring support back on shore would be a disaster. They canned l theie knowledge years ago after training the off shore teams. I can imagine how training would go with off shore teaching on shore. They know the game. Windstream tries the off shore game years ago and it came back. Just shows cost saving and bonuses over good support and happy customer was the game. Now the merger is gonna happen and I'm aire bonuses have dried up. Now it's back to trying to pull market share. Too little too late I'm sure. Hope it was all worth it to TT and all the executives that made a ki-ling off the ki-ling off the company.

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Post ID: @5lxf+1tsQZHuf

I'll come back if you all want to pay me as a contractor.

Good luck with that trial, two of us who were let go on May 20th 2023 have way better jobs now.

I feel like you r3t4rds would balk at paying someone six figures to comeback to this sh1tsh0w.

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Post ID: @2ndi+1tsQZHuf

In my tenure here we have NEVER been proactive it has always been reactive whether it is coming up with a "new" idea or when something happens and we have to scramble to fix it. All we have is the same execs making the same stupid decisions and "rebranding" the same tu-d over and over then calling it a great new idea. If we got rid of some of these vp's that have been here a long time ( think js and bb who know nothing) and just collect a paycheck with no real input, we could get some new fresh blood in here and maybe even a real new idea. Now we are "trialing" bringing repair back onshore? Never should have left. Customers hate us because the offshore people just shuffle them around from dept to dept and they can never get any help so who wouldnt be pi---d off?

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Post ID: @2elc+1tsQZHuf

This company is so dysfunctional that no one below the title of vp makes a decision unless told to by the vp. Seriously, even the ADs here are nothing but sheep. What’s fun to watch is how proud the mid level mngmnt people are of themselves. They really have been convinced by execs that they are important!! Nothing but followers here, hoping someone will consider them for an executive promotion. Such greedy ones are easy to fool…

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Post ID: @2der+1tsQZHuf

But look at how much money we save company-wide by not running generators every week.

As a technician, we are far less operationally ready for bad things since Tony took over. Sunu did not reverse that course. Now we wait to see if Uniti will restore operational readiness to the front.

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Post ID: @2rus+1tsQZHuf

No PMs on the generators and battery backups in Lincoln, too expensive. Diesel fuel for the generators gels up unless you add a stabilizer. Commercial power goes out, batteries kick in but the generator won't start. 911 system has no power so no address lookups can happen. Top down decisions have consequences. Takes more than an MBA to run a "software powerhouse".

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Post ID: @1vhv+1tsQZHuf

Just place a trouble ticket on the grid and date it 5 days out when then techs are scratching for work. It will eventually be addressed but really , nobody cares anymore.

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Post ID: @ful+1tsQZHuf

Cost reduction and ineptness overall of the voice network with $0 cost fixes and no network upgrades deliver this result. Should try and sell the voice assets or areas that make zero sense. However the BEAD or whatever free money programs Government has blind the powers that be. This will be just a fine and hand slap.

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Post ID: @pqr+1tsQZHuf

You think a middle manager is going to convince anyone not to lay people off? They have no say whatsoever other than being handed the list and told to pick which couple of people they are going to let go of. Middle Management can jump up and down and hold their breath until they are blue in the face, but no one above them is going to listen to them.

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Post ID: @yxi+1tsQZHuf

That kind of stuff happens because some middle manager was too spineless enough to say it's a bad idea to get rid of of some people. Instead they carried on with cost saving till it cost them their job to some over seas techs they helped train. Lot of them are at other cr-ppy ISPs now. Windstream deserves everything it has going on. Why the upper leadership are rolling out instead of taking their lumps for their bad decisions.

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Post ID: @xek+1tsQZHuf

I used to get called directly by some lady working for a 911 center in Nebraska, when the tier 1 group was too inept to for a simple call forwarding and rerouting issues.

All of the lines in the switch could be set to automatically send calls to cell phones directly in the case of the circuits going down to that PSAP. I was hoping I'd get a call from them eventually to tell them tough cr-p, someone decided the people that specialized in these workaround in the voip noc weren't needed anymore.

This is the result of using other factors when determining who gets to stay and who gets selected to leave, I wasn't dark enough, happy enough, or old enough to keep my job.

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Post ID: @mjt+1tsQZHuf

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