Thread regarding Cigna layoffs

And people wonder why we are resentful

The offshore team we’ve been working with can’t put together an app even though we constantly give them detailed requirements and they keep missing items that are in the requirements. The folks on that team could probably do well on help desk, but shouldn’t be leading development of a funded project that is now 7 months behind schedule because of their consistent failings. This has been escalated to senior most leadership several times, and we’ve been told that there are no alternatives so we have to work with them whether they do a good job or not. Meanwhile the rest of us will have bonuses impacted because a team outside our control isn’t expected to perform and won’t be taken off the project, meanwhile it’s somehow my teams fault for the delays. Offshore is being protected because cheap incompetence looks good in the budget, but more expressive onshore team gets punished to save even more money. And people wonder why we are resentful…

A classic example of offshoring being good on books but bad for everyone but the C-suite bottom line. Source: @3hla+1tfxh8Iz.

by Anonymous
| 1241 views | | 9 replies (last July 25, 2024) | Reply
Post ID: @OP+1tjr0IKL
Comment! It's anonymous!

9 replies (most recent on top)

Lol, you can’t train an id--t, sorry, not sorry. I have worked training offshore individuals in multiple jobs across multiple companies. I have written very detailed cookbooks. IT NEVER works.

People are delusional. You simply cannot hire just anyone for some of these roles.

by Anonymous
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Post ID: @noqp+1tjr0IKL

@yab+1tjr0IKL +100 brown nosing points have been deposited into your account :)

by Anonymous
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Post ID: @9uqy+1tjr0IKL

Offshore is taking more time and resources than this company can afford. No one is angry. Frustrated, anxious, overwhelmed...absolutely! And management is clearly delusional if the think this will work. It hasn't for any company before them.

by 58
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Post ID: @3ifu+1tjr0IKL

Post from TheLayoff.com

Cookie Monster, is that you? Next time try to swallow more after chewing so all those crumbs don't get stuck in your keyboard!

by Anonymous
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Post ID: @1mwu+1tjr0IKL

To be fair to the commenter below me, clearing out cookies HAS solved my tech issues at least twice.

by Anonymous
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Post ID: @edu+1tjr0IKL

I don’t think anyone is angry at the offshore employees (despite the generally low quality job they do compared to onshore). I think the anger is at the business model that fires high quality employees to save money and then scrambles 3-4 years later when tech debt is out of control and leads are sick of talking to people who they can barely understand and decide to bring the jobs back to the USA (this has happens more than once in the past 25 years) All blame is on C-suite

by Anonymous
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Post ID: @byo+1tjr0IKL

Sounds like misdirected anger on offshore staff. Sorry you’re feeling resentful at people who are just trying to get by and survive too.

And yes to the comment mentioning the learning curve and scaffolding. Things will come together

by Anonymous
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Post ID: @yab+1tjr0IKL

The problem isn’t the training. The problem is cultural and communication based. Offshore will never be as good as onshore. But Cigna prefers cheap over quality, so they will get what they pay for.

by Anonymous
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Post ID: @szr+1tjr0IKL

Unfortunately, the management knows it and considers it as adjustment issues. It may take time initially but slowly the team will upskill and know what to do. That’s the nature of anything. It will delay project, affect bonuses but in the long run, it needs to work as the directors are trying to save the jobs. It will be ultimately on the leads on the team to train the offshore so they are able to deliver successfully. If your offshore is not doing well, the onus will be on the team leads / managers .

by Anonymous
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Post ID: @stq+1tjr0IKL

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