I just started training as a “personal advocate” for evernorth behavioral health. I’m getting toxic positivity corporate vibes and just not feeling good about this at all. I’ve been looking at call center subreddits and I’m honestly scared sh*tless. I have experience with customer service but only F2F, not over the phones.
My uncle promised me that if the job su-ks I can quit this call center role and work for him at his restaurant. Does anyone have any input on whether it’s worth sticking this out? The dread is already kicking in honestly and I don’t want to waste my time.
Please let me know your experience and opinion, thank you!