Expect no less.. Karen only knows one management style: "Fire your way to profitability".. this doesn't work, but her lack of executive leadership skills push her into a corner every time and layoffs are a "quick" action to make investors believe she is doing something, when in fact we all know where the true problems lie..
So the company is not performing to plan.. layoffs will only make things worse indeed.. remaining employees will totally check out, productivity will crater as it always does and the gaps won't be addressed as Aetna will continue to falter while uncompleted projects will multiply and the knowledge that there is no hope will be justified..