I’ve never seen so many job postings in Bloomington for so many claims jobs, was there a lot of recent turnover? It look like ever segment in claims is being posted.
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company purged all its legacy competent and merit based hires a while ago, and the current lot just chase short term metrics, usually call center based. The job itself is brutal and management only seeks to increase stress and pile on. Turnover is high, you actually need to be smart, and pay is low.
So they just force reassign people into roles more desperate for people than their current role, which further increases turnover.
The end result of our "transformative growth" is that we are smaller, weaker, lost our culture, and cant even keep roles staffed properly, and its been like this for at least a decade.
Someone sc--wed up listing all the opening, they like to hide how many we really need and just pay temps 3x what they would an internal to make up for it.
Claims has to much turn over because of the micro managing and pushing numbers. It's not people to people any more. Insured are just a number. The reps are pushed through and do horrible now after training. They don't get good enough training and it's to stressful.
They moved claims out of Illinois only to hire and bring back. Keep trying to change and fix but not doing the right things during the "fixing"
Spent 7 years in auto claims way back in the day (over 35 years ago). Superintendant blocked every transfer or request to post elsewhere. The worst reps were allowed to leave but the best ones never were. I ended up getting out via Agency 2000. Several other really good reps just quit to get out.
Claims is just a really hard way to make a living.
Meanwhile the dictator takes a 25+ million dollar bonus and raises rates in some places well over 15%. The communist hypocrisy runs deep in an effort to sc--w the minions.
Claims employees have the highest turnover rate in the company. So large # of postings is nothing new
Claims has some of the best managers in the company. And some of the laziest workers. Don’t let these few sour apples lie to you. They are underperformers who want to blame anyone but themselves
As a retired handler, Claims is one of the worst departments to work in. Micromanaged to the inth degree by management , unrealistic and unattainable metrics, harsh criticism from management. Noone enjoys getting cussed out everyday by insureds, claimants as well as the repair shop.
The only department that I wasn't allowed to post out. This is the reason individuals quit working at the company.
I retired early because stress and pressure caused too many health issues for me.
Face it folks. They consider claims personel as trash.
Hold on help is coming. Heard that sh*t for over 30 years. They will make promises they dont keep. The ones that leave early get it far quicker than the tenured ones. People dont like false promises.
It’s a hard job, and takes a long time to become a good handler. It’s hard to understand what management does to tenured employees who actually know the job and how to work with the bad flawed systems in place. Newbies don’t know the job or how to use the systems very well, don’t understand the job well enough, don’t feel trained or supported enough, and so they leave. Flip side is management makes the job so miserable for the tenured employees so they’ll leave or forced out (sc-mmy). Chronically understaffed in Claims but harsh criticism from managers, and too many never spent a day in their life even doing what you have to do.
CEO, VPs, etc earning millions of dollars a year need to fix this. Stop warring with your claims employees!
There's several good reasons why people are constantly quitting and they are constantly hiring. "Hold on. Help is coming"
SF will never learn until they live by their mission and vision instead of being lying politicians.
New hires quit after a few weeks because tho lifers brag about their pensions. You know what to do.
"Politicians are the lowest form of life on earth!" General George Patton. SF is full of them up and down the ranks. Maybe theyll concentrate on their mission and be able to keep employees.