Or are they just sneaky and use it as an excuse to get rid of as many employees as possible? I mean, no sane person can believe in all the AI hype as the great omnipotent replacer of all the workforce. If they were serious at all, and understood the true scope and limitations of the AI, they would be investing in training employees in all critical areas to use the AI. They’re acting instead as if AI will take over, and some small remaining slack will be picked up by super-cheap and unprotected offshore workers. It’s rather cartoonish.
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Is it cheaper? On a spreadsheet it is, but when attrition, training, knowledge, actual # of hours worked and outcome is factored in I doubt it’s cheaper. It does allow nice accounting tricks, which helps the almighty stock price.
AI wont replace you. Moving jobs to india will. Love my indian coworkers, but as a business model, its cheaper and they now get 24 hours of operations between on and off shore workers
Elevance can’t even get the most basic of systems to work correctly. As stated below, they don’t have the talent or the money to invest seriously into AI. They will resort to sending more and more work offshore to cut costs. Eventually they will behind losing more and more groups due to poor service and the pendulum will swing back to hiring more onshore workers. This is assuming that this company will even be around that long.
Gail nor any of her direct reports understand what AI means for the business. Google is now spending $12 billion PER QUARTER on AI (and has already spent over $30B) and cannot monetize anything. Here is what their CEO just said about it:
“Look, obviously we are at the early stage of what I view as a very transformative area,” Alphabet Chief Executive Sundar Pichai said during Tuesday’s earnings call when asked by an analyst about the company’s AI investments. He added that “the risk of underinvesting is dramatically greater than the risk of over investing for us here."
Sound familiar?
If Google has to spend $100 billion to figure out what AI can do, what do you think these clowns running Elevance can do with AI?
This is just another corporate boondoggle that the CEO class thinks is some fantastic idea.
I use Spark often it’s a good tool. However, going to some of these Spark meetings it feels…. propaganda/cultish..maybe not the right word choice but the vibe is strange. They constantly are begging users to give stories. At every meeting. Instead of giving insights of what’s next, new tools and features. When someone comments about how difficult chat with Excel is, some of the presenters seem to be perplexed.
Dude, it’s real. Have you ever seen The Matrix?
The issue is AI is suppose to assist in mundane task allowing folks to spend more time doing other more impactful stuff. This is how they phrased it to start but now leadership think you can get a little AI bot to replace an entire person. All we are doing is setting ourselves up to be the next United hack or Delta meltdown due to being understaffed, underinvested, and over reliant on cr-ppy internal built tools.
They have to hype and invest in it right now because if they don’t, they will be left behind by the competition who will and investors would start asking why were aren’t on the AI train. AI has very specific use cases currently but has too much risk to actually use large scale at an autonomous level. They are obviously hoping for some sort of breakthrough with AI but I don’t think we will see that anytime soon. Especially with this company as the constant layoffs and RTO are scaring off top talent.
I’ll never forget the all associate probably about 9 months ago when G said “A1”
you know…like the steak sauce.
I think therefore I am.
Management has entered the chat
Narcissists do
At some point, though, people have to exist to buy whatever is being produced.
If every job was done by robots and AI there’s be no one left to buy anything.
There is an economics adage that “supply created it’s own demand” but I think that theory will be severely tested with what’s coming.
AI capabilities are real. But elephants does not have that level of capabilities to use AI. The company is still adopting cloud services and they are nowhere close to getting some real thing done in AI. We don’t have enough talents to give any direction in that space. To do something in AI you need, experienced and specialist folks. All this hype about AI is just a showoff that we are a company using cutting edge technologies. In reality, none of the department is using any AI capability.
No it's not. Ten years ago were there self check outs, Kiosks at fast food, App's on your phone? As technology evolves it will replace a workforce in one form or another.
Tech does not call in, complain and remains focused on the task. All with out complaining on this website.