I've tried for days to get a US representative and all I keep getting is people in other countries that I can't understand!
Let alone them understand the problem
5 replies (most recent on top)
If you are trying to reach tech care US reps, good luck. We are swamped with calls, understaffed, well underpaid and overworked. Management doesn’t want to hear any of it or make any changes to fix. Home internet has been the worst thing to happen as it is now easily over 60% of the calls we end up taking.
Are you calling during off hours (evenings, nights, weekends, holidays) ?
Dirka dirka dirka, ! The T-Mobile. How can I helping? Please reboot. Did I helping for solve your bad high speed access problem, powered by nokia kind sir? Kindly fill out our customer satisfaction survey and have chance to when Starbucks gift cards. My name is Bill512. Please reference this case
Si’
Welcome to the new SprinT-Mobile. Services outsourced. Cr-p Customer Service from "Scooter, the Dope Troubleshooter" in an unintelligible accent.