Some rumor chatter about another another carve & sell, because stock price is dwindling. Anyone hear this? I guess selling off is better than a RIF? If a section of Lumen gets purchased does the Lumen severance package follow you? What if the new company has no severance plan or their plan is really cra_ppy? Maybe RIF is better?
25 replies (most recent on top)
It is what it is, and what it is - isn’t good!!
As a tech there is more work than we can do right now even with mandatory overtime. Couple that with any support we may need getting eliminated. Calling in for anything now is like talking to a child that’s just learning to read. I can count on one hand the number of people who know what they’re doing without needing to transfer you into a loop because “ that’s not their skill set”.
So many comments. So is the the boat now under water to the deck level?
I'm thinking that as lumen-i ( India ) comes up to speed, more and more layoffs will occur in the NA staff. The execs are pushing to offshore everything. In all my years I've never seen it so lopsided. Many organizations are predominantly Indian now. It makes it so difficult and is slowing down everything. Between the thick accents, the endless training, and the ignorance in our systems, nothing is getting done. They want India to take over all critical system support as quickly as possible . It's endless training sessions on systems that have been in place got 20+ years. They think a 2 hour session is going to replace 20 years of acquired knowledge. In 6 months they'll lay the rest of the NA staff off, and you'll really see the downhill progression speed up.
Several old teammates laid off today.
I think right now no major announcement of RIFs officially but they are occurring found out today 6 people in my org laid off Friday
This company is so toxic. The only thing of conversation or importance is layoffs. Nobody has stayed and most with any talent have gone off to greener pastures. That's just a fact and good for them to see the toxicity all over the board. No loyalty , no growth run by buffoons with pea brains. Long live Lemon!
EABODs Piggy
Dispatch does not use maps. The company has the system dispatch the work. Dispatch no longer reviews the work because the company thinks the system does that. Dont blame dispatch for company policy and procedures that dispatch does not have any say so on business procedures.
It doesn't work that way anymore. Dispatch never sees half of the referrals by design. The company wants systems to handle. You miss the point, its not Dispatch is how tge company wants the department to run. Dispatch doesn't have choices. It used to be how you are saying. Its evolved in to a department i know longer recognize and thats how the company wants it.
“It doesn't exactly work that way. Dispatch doesn't make up the rules. A process team above the Dispatch dept calls the shots that dispatchers must follow and enforce. Techs dont call all the shots. Just letting ya know.”
Yes.. It does work that way.. sabotaging techs leads to poor customer service.. that leads to fewer customers!!
32 years ago when I started a US west.. Dispatchers did just that.. they opened and closed your job for you.. Read you the ticket info..or would print it to a wafa printer.. now if you ask for help in anyway.. .the want your CU ID so that they can Report you to your boss for bothering them .. SO NO ONE WANTS TO TALK TO DISPATCH IF THEY CAN HELP IT.. even when they try and send you 75 miles one way for an order at 2:30 in the afternoon.. it’s become ridiculous, l the things that techs have do everyday to overcome the burdens placed on them by the “ work assigners “ who can’t read comments or a map!
It doesn't exactly work that way. Dispatch doesn't make up the rules. A process team above the Dispatch dept calls the shots that dispatchers must follow and enforce. Techs dont call all the shots. Just letting ya know.
“Dispatchers job is to micromanage “
Well one would think there job is to support the techs in providing customer services.. the techs on the ground have the best idea of how to get the most out of the day, because know the wore.. they also know first hand that fewer customers means fewer techs..
Of course Fewer techs leads to fewer Dispatchers and fewer everyone else’s too.. the Current generation of back office/,non customer facing employees don’t quite get that…
so to Quote one of the Bobs from the movie “Office space”.. it will all work it’s self out naturally..
Dispatchers job is to micromanage but AI already does 95 percent of dispatching. The system is erroneously unschedule work and repair is forcing jobs over all day. There is also a new company escalation tool that Dispatchers have to approve same day work but should not be unscheduleing one job for another. Report that to your sro.
Humans in dispatch isn’t something that we need these days..the sales force would actually work better, if those people weren’t micro managing the techs, and their work, Dispatchers lately have taken to texting techs, to complain about the jobs they’re not getting to.. for example tech has a out of service finds they have a cut cable, they will return it for later while waiting for digger to come from 2 hrs away. They will go on other jobs in the meantime .. Dispatch will thurn around put the job right back on the tech as their next job.. sometimes will they will even un-dispatch a tech while they are in the middle of it.. and put another Higher priority job ahead of what they are already working on…, there would be less hassle and work to be done, with human dispatch gone and just the AI..
There are 2 dispatch centers on the cris side and 1 on the ens side. I know they are trying to combine everything but you do need people working in different time zones.
Heard today Sioux Falls is closing a dispatch center, going to out source all the dispatch/ load specialists work..
In answer to the original question....No, if another company acquires a piece of LUMN, the LUMN severance package does not follow to the acquiring company. The good news is that if you are offered a job at the acquiring company, they actually want you to work for them. So, you'd be going where you are wanted.
Lumen at this point should be your side job if it’s your primary income you are on borrowed time.
The SLT can careless they win either way. If company does turnaround they get huge stock bonus if it crashes which is likely case they will get generational wealth as golden parachute. The lower levels are ones with families and life’s wrecked
Yep, everything working just as planned by SLT. We are in the final stages of this transformation journey! Plan as if you already lost your job till the big hammer gets pulled...it will greatly benefit you, and your family, for life after CenturyLink. Good wishes for everyone caught up in this mess!!
Take the unemployment and get out now.
13 hours ago by Anonymous | 16 reactions (+15/-1)
Post ID: @1qve+1sTM09L1
Huh? You cannot just quit and expect to get unemployment pay. Some States see voluntary RIF the same as resignation or quitting. Best to be in the Involuntary RIF.
The RIFs are just the result of doing the same d-mb things and hoping for different results.
Meanwhile keep building more bridges to nowhere and call it disruptive and strategic.
Its almost like they are purposefully tanking the stocks, then insiders buying it when it goes way low after the layoffs. Rinse and repeat.
These so called "leaders" are sick. We are watching.
I would expect another 3k gone next 6 months. Don’t believe the hype in town halls those of us in the weeds and the know things are getting more dire. We are losing to competition, renewals are down and customer feedback is terrible
Take the unemployment and get out now.