Thread regarding CDW layoffs

Why are there so many “lifers” at CDW?

Perhaps the long term employees are simply a byproduct of a 40 year history, but I struggle to understand why a significant portion of the workforce seems to be committed to CDW long term. With bare minimum annual raises and a 10% salary increase cap for promotions, company loyalty (here or with most other employers) doesn’t serve the employee.

From my vantage point, the “culture” ranks on upper side of average at best, certainly not a major attraction. The benefits are below average for tech, so we can rule staying for the perks. Most roles aren’t 100% remote eligible, even though the vast majority can be done remotely. I’m guessing lifers used to feel secure here, but I saw 20+ year veterans cut in the 2023 layoff.

So why do people stick around? Is there something I’m missing?

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| 2281 views | | 19 replies (last June 27, 2024) | Reply
Post ID: @OP+1sMvzLdR

19 replies (most recent on top)

Is CDW UK as bad as the US?

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Post ID: @suux+1sMvzLdR

525 out of 602 is in the bottom 13% of pay. Not good

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Post ID: @sgak+1sMvzLdR

In the current market you should consider settling in where you are. I did see a site that list CDW 525 out of 602 tech companies in pay & 3219 of 4141 large companies

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Post ID: @ryer+1sMvzLdR

I’m curious to know beyond saving money, what is the rationale behind CDW paying below the industry average wages for most positions?

Is that the reason so many are leaving the company for competitors and partners? There has been a lot of that the past year.

We’d want to pay well to keep talent in this competitive market.

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Post ID: @ohmn+1sMvzLdR

There are many of us looking for new jobs, but we also have the luxury of being selective. It is difficult to give up working remote, taking a pay cut, and leaping into the unknown.
The right job will eventually come along. In the meantime I will try to make the best of my current situation. Many others see retirement in the near future. If you’re about to retire, switching jobs is not a priority.
As more “lifers” leave, the more others will want to leave.

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Post ID: @gyvg+1sMvzLdR

I was a customer of CDW's for years and years. I jumped at the chance to come and work for them.I hoped this would finally be a place where I could spend awhile. Boy, things are certainly different once you're on the inside. Now, I'm just looking for a way out....

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Post ID: @camu+1sMvzLdR

I see the Scrooge-like removal of the holiday bonus as portending the 180 degree change in CDW's culture. $500 wasn't much, especially after taxes, for those of us earning six figures, but to those earning less, it can be a huge deal. I remember struggling years ago when it was time for holiday dinners and buying gifts. That money would have been HUGE to me. There should have been some thought given to this and the bonus that so many looked forward to should have been kept in place below a certain career or pay level. Sc--w "equity" in this instance. Bah, humbug!

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Post ID: @8ote+1sMvzLdR

Lifers unfortunately don't know any different- which isn't an advantage to the company in the end as far as understanding (truly understanding) the competition.

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Post ID: @8tzh+1sMvzLdR

I 💯 % thought I’d be a lifer, starting in the early 2000’s and honestly just enjoying my job every day - solid leadership, great group of coworkers, the culture, and just an overall fun experience. I’d say starting in 2018/19 is when the quality of sales leadership just started to take a tumble and continues to go down that hill.

Middle managers with no clue how to lead/manage/motivate and still “leading” those same teams now going on 3-4-5 years, upper management apparently ok with this ( 🤔 ) and not ever listening to feedback & new ideas on how to improve team performance/morale, and honestly just a growing lack of appreciation, empathy, and value for the sales teams and account managers in general. The shareholders are all that matter now, and that great culture over the last two decades is now a shell of what it used to be. Such a bummer.

Moved on last year after 20+ years and never thought that day would come, but I have no regrets. I also know a handful of other high performers that have recently jumped ship.

Rest assured, there is life after CDW and it’s worth the leap.

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Post ID: @5dhq+1sMvzLdR

It is definitely not the same CDW which is extremely unfortunate. This leadership destroyed the culture. They removed any perk that came directly from CDW to save money. Unfortunately when you put more value on the stock price and not the coworker, the culture that has kept some people here long-term dies.
When you let go of long term coworkers to outsource their jobs to India to save money, How can anyone feel like we are not replaceable. This current leadership needs to be removed because this ship is sinking and it is showing in our numbers. CDW used to be great and now everything and every department is a mess and customers are catching on quick how bad it is.

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Post ID: @4qct+1sMvzLdR

Most are taking the path of least resistance. IF CDW is really interested in creating churn make learning a new skill or certification part of PMP. This will empower the work force to seek better opportunities elsewhere and cdw will benefit from interns with fresh ideas

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Post ID: @3gus+1sMvzLdR

There has definitely been a culture shift in recent years. As some have said people come and go & that maybe part of it. A big factor is newer leadership, Director & above that the company has hired IMO. This negatively changed the culture for teams. Those leaders either came in with awful leadership skills or wanted to change the CDW culture mindset that they hate, regardless many have forced talented people to leave for other companies or they are actively looking. It’s hard to overcome brain-drain as a tech co when competing for business

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Post ID: @2ifs+1sMvzLdR

I used to consider myself a CDW lifer and loyalist. While I'm still here, that feeling is long gone and I know many former lifers feel the same exact way.

Let's face it, the pay has always traditionally been lower than industry standards. What's kept people around were people, culture and benefits. Well, most high-performing people have left the sinking ship. The culture has been completely sla-ghtered. Benefits are better at other companies now (holiday bonuses, more than 7 holiday days off, etc.).

Whether somebody is a lifer or somebody that's been here for just a few years, chances are, if they're talented and eager, they are looking to jump ship as we get inch closer to the iceberg.

What will be left are the same dinosaur leaders trying to figure out why our competitors are outperforming us and their lower performing pawns scrambling to meet their quarterly goals.

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Post ID: @1weo+1sMvzLdR

Used to be a great place to work. Had a real family feel to it, but that culture is gone. Leadership and upper management are clueless, don't take any feedback and are stuck in what they think is the best way to do things, when it's so evident it's not working. There used to be real leaders here, not anymore.

Plus work/life was really good before covid, now it's kind of standard for every company out there, so that perk isn't unique anymore.

20+ year "lifer" starting my new job search soon. I'm in no hurry, but the ship on this place has sailed.

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Post ID: @1dsa+1sMvzLdR

For the people who started in Sales 15+ years ago, they started with a group of 20-100 Coworkers who were mainly all right out of college. They grew up with these Coworkers who became close friends. Many of these loyalists to CDW went from "young adults" to grown up married with kids. CDW has just been "there" for them. They have had friends that work here (some have come and gone) and people that have become 2nd families... all while CDW provided income and stability. Those stating the culture has changed... yes, that is accurate. Ultimately the people make the culture. Some groups still have that great culture, others do not.
In many ways the organization is better today, in some ways it is "worse", and then there are just realities that have happened where we have become so large we need layoffs when the economy is soft vs. before we would just hold onto our people through thick and thin. The reality is that the larger we have become the more siloed we have become and therefore you're stability at CDW relies on your direct boss's thoughts on how you are performing.

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Post ID: @1vdv+1sMvzLdR

I think the 'lifers' that are at CDW were remnants of a past version of the company. Maybe 5 or so years ago there was a dramatic shift in style, attention, and messaging from leadership. The 'aw shucks' type of family company mindset was vaporized and we find ourselves in this new, fast-paced environment where we are obsessed with market value (stock performance) and acquiring companies. I know that for backbone teams people loved the coworker-first mindset and it actually seemed to resonate. But as leadership was turned over and things radically shifted? It's not the company it was - we just need to accept that. Anyone who stays more than 5-10 years might just be complacent/comfortable, that's it.

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Post ID: @1kdq+1sMvzLdR

I guess they’re too set in their ways to want to leave?

Or they’re holding out for a decent redundancy package if/when they’re laid off - something they wouldn’t get elsewhere?

But given the large number of lay offs in the past 12-18 months, maybe they’ll see things differently and realise that their secure job isn’t as secure as it might have been 10-20 years ago!

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Post ID: @gsy+1sMvzLdR

Honestly it seems like CDW used to be known for its stability. We had layoffs after 2008; but prior to 2020, layoffs were extremely rare. It seems that if you preformed well, you could put down roots here, and for the most part we valued that long term experience and tribal knowledge. Now though, I don’t really get the feeling it’s as important as it used to be. I know plenty of people who have been here 15+ yrs and a lot of them have said something similar.

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Post ID: @waw+1sMvzLdR

Most of my "co-workers" that have been here for years are older (40-60) and from the legacy mindset that you shouldn't job hop or it ruins your professional reputation or they have established homes & kids in school they don't want to make a change that would impact the family. But you're correct- it's not for the money ! I don't know what survey info they use to validate the annual ranges but we're not even close to keeping up with inflation and salary is ridiculously low for tech. Then again - are we a tech company? A reseller? An wannabe acquisition company? What is our corporate strategy and long term business plan ? I can't find one and being "better together" is a nice meme but isn't a plan of action and it doesn't fix the multiple duplication in the sales org

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Post ID: @ubf+1sMvzLdR

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