After systematically piling more and more work onto fewer and fewer employees, particularly US-based employees whose WFH flexibility enabled them to absorb increased workloads, company leaders appear to have chosen to punish rather than reward these dedicated employees by imposing daily commuting obligations and eliminating schedule flexibility while maintaining or even expanding bloated workloads. Why? Why would leadership “reorganize” every year and then deliberately slow-roll hiring and staff backfilling? Why would leadership implement ge----o-like badge monitoring when available office space cannot accommodate a small fraction of WFH employees? The apparent answer has become clear. Leadership appears to have one objective: to increase the short-term stock valuation (thereby increasing short-term executive compensation) by minimizing high US labor costs. Their plan to inexpensively achieve this appears to be to inflict maximum pain, discomfort and confusion on employees to encourage severance-free attrition. Of course, the long-term implications of customer and broker dissatisfaction become relevant only after this leadership team has sufficiently lined its pockets and retired to an exclusive golf club somewhere in the countryside. So, don’t worry about layoffs because leadership has plenty more pain levers to pull — increased premiums for less rich benefits, fewer benefit options, benefit eliminations, “unlimited vacation” schemes (which massively reduce vacation), imposition of five-day in-office work, imposition of specific work hours (no more avoiding traffic), imposition of a maximum living distance from approved offices (all located in lower cost areas), and mandatory conversational Hindi I & II — to ensure attrition is achieved. Lastly, thank you for your continued dedication and service to our valued customers.
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This is based solely on intuition, but they absolutely want voluntary resignation at a certain stage in the plan. They need enough employees for the valuation of Medicare offboard. Next, they’ll divest a certain military benefit (T*) with contract restrictions preventing offshore objectives. They’ll continue to rebrand and shift focus away from closed locations like former hubs. The question is will you stay long enough to support this initiative.
My personal conspiracy theory is that one way they are hoping to achieve this is by making the applications needed to do our jobs unbearably frustrating.
Every update over the past 4 years has been a significant downgrade.