It seems to be up to the individual leaders. Some of them have no empathy and aren’t even having calls with their teams to acknowledge and explain what happened. Some are, but won’t even say the names of those who were impacted, like they never existed. It’s not like we don’t all know within a day!
And Cordani still refuses to be a leader and publicly acknowledge what is happening and take some responsibility. He just hides in his secluded office or on the Cigna private jet. He has sadly become completely out of touch with the lowly employees. It’s depressing because I used to have a high opinion of him.
This tells you everything you need to know about this company and its leadership. And to think they are in the medical care business ( @hcc+1rklN5uT ).