Get ready for even better customer service from Lumen. You can expect to see intervals on installation and repairs. Lumen is cutting off overtime and putting customers last. This will cause technicians to jep work. But they will not stop putting millions into Dare to lead, it is save customers, just ask our customers.
9 replies (most recent on top)
Spirit of Service?
Northstar is a joke. Please stop asking the techs to push you can. It should be you can’t provide any service. All they care about is there golden parachute.
I smell a Yes man on this post! Correcting people’s comments? Go away Yes man!
How does DTL save customers?
"They will only approve 1 hr a day and they are not happy about even that. The guy is not lying. Your probably a prem monkey or management."
You're
"But they will not stop putting millions into Dare to lead, it is save customers, just ask our customers"
Jesus, learn to speak English dude, you make no sense
They will only approve 1 hr a day and they are not happy about even that. The guy is not lying. Your probably a prem monkey or management
Must be a company person. I have a lot of examples where techs where sent home with 100’s out of service
Not true. We’re told to finish our loads, you just need to call your supervisor to get it approved. Stop spewing worthless lies.