There will be some big announcements made for a CEC flipping to a new LOB soon.
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I hope so. I hope there is all sorts of change.
Salem is converting to retention.
New department being added to consumer side.
Do you mean Consumer to Business flip? That’s the line of business change?
CEC = Customer Experience Center. Fancy name for call center. I’ve heard the changes that are coming. Lots of change
What is a cec?
LOB = Line of Business
What do you mean by LOB?