AMN Healthcare is undergoing significant organizational changes, including the layoff of over 30% of its workforce, affecting various departments and at least five supervisory roles or higher. These layoffs coincide with a postponement in transitioning some operations offshore, a move that has been delayed due to readiness issues. The decision follows leadership changes, with Cary Grace succeeding Susan as President & CEO, a transition that has been met with criticism from employees. There is dissatisfaction among staff regarding the lack of transparency and respect for employees, with specific criticism directed towards the handling of severance packages and the overall shift in company culture. This discontent is highlighted by employees' reactions to AMN's DEI initiatives and the management style of new leadership, indicating a disconnect between the company's stated values and its actions. The layoffs and organizational changes have sparked a broader discussion about the company's direction, leadership, and the treatment of its employees during this tumultuous period.
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HR is falling apart. Another round of layoffs hit the department this week, and it’s clear that things are continuing to unravel. The new Head of HR and VP of Operations, Emily, have done more harm than good. Emily lacks HR experience, and unfortunately, it shows. Meanwhile, Tomya brings an outdated, rigid HR approach that doesn't align with what was once a forward-thinking, employee-focused culture.
When HR, the foundation of trust and stability, starts to erode, it’s a sign to pay attention. Leadership will try to downplay it with polished communication and reassurances, but the reality is: the culture is shifting, and not for the better.
It no longer feels like a safe or stable place to be....not for anyone, regardless of your role.
More layoffs coming
When I started as a recruiter for AMN in April 2022, I was convinced that I had found the best company that I've seen in a very long time. That first year, we were valued as employees, given bonuses, Christmas gifts of choice that were $200+ and felt like we hit the jackpot of companies in a world where jackpot companies are few and far between.
Susan knew our worth and value to the company and treated each of us as though we were significant. Because of that, we all worked very hard, put in long hours and even a couple of hours on a weekend because we wanted to do well for AMN and also for the hospitals that we worked for. We went above and beyond because we were valued.
When Susan left and Cary Grace came on board, I like many others felt the begin of the demise of AMN. I was part of the RPO and we were treated like we weren't there despite the money we brought in. There were many months that I did not receive commission due to difficulties with the hospitals that we were contacted with yet we all stuck it out knowing things will likely change. The first layoff was 2 weeks before Christmas and we were all sick to our stomachs watching our coworkers and friends go through this yet relieved that it wasn't us. The second round on April 3, came as a shock to everyone. 175 people were left with 48 hours of healthcare and were forced to sign a paper telling us we could not collect our severance (which was one month) if you didn't sign and IF we ever returned to AMN, we would have to give back the severance. For 2 days, I ran around trying to get doctors appts in and prescriptions filled and still don't know why I was let go. Nobody understands this because it didn't make sense. This was not well thought out by our leader, Cary Grace. The damage to AMN's reputation as we left our desks unmanned, our candidates hanging, and our hiring managers wondering where we went will never be repaired. This was a disgrace to us, the employees, the hospitals that we worked so closely with and the one or two people left to manage what was once a team of 5 plus recruiters. Our directors had their whole team wiped out in a selfish and greedy choice that was very very obviously not well thought out or planned. What was left of our HR team was forced to gather information, most of which was incorrect if not illegal was tasked with contacting 175 people in 24 hours to tell us what to do next. We were treated like cattle going to sla-ghter, no respect, no regard, or no remorse.
I ask you, the Board, when you meet on 4/16 to ask for Cary Grace's resignation. As a leader, she failed and she failed miserably for all of us, but most of all for the polished r reputation that AMN once had. Terminate her and the rest of us will come back and continue working at the jobs that we loved. She isn't worth it. We were.
Run from them.
AMN's culture shifted so much in the last year. It's no longer a positive environment where employees feel valued. We've watched several rounds of layoffs happen, constant changes in process and high-level leadership changes. The writing has been on the wall. It's the lack of respect for me. Terminating people in large groups together so they don't have to deal with questions or backlash. Then 2 Weeks Paid as a Severance package that will be mailed to you. Health Benefits ending within 2 Days. They don't even value their employees enough to extend medical benefits thru the end of the month. It's disgusting. Good luck to those left, if I were you, I'd be saving money as much as you can.
A lot of this I get, but what does DEI have to do with anything?
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