Northstar is pointed toward someone’s bank account and not at customers. They no longer care about them. Yet they expect front line techs to sale via you can. Lumen is blind and they think that quantum fiber and government contracts will pay the way. They can not be more wrong. Lumen should clean house from directors on up.
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The North Star is a black hole, it su-ks all energy and creative thought and ideas that could saved Lumen and never gives them back.
couldn't agree more