Thread regarding Cigna layoffs

This must be why Cigna is forcing us in on specific days - to improve retention!

Time and again, I hear high performers complain that employees have too much autonomy around here. Now, everything will be perfect.

Retain employees, hard to see that. Numerous years employed at Cigna and our contractors who are required to do little work and need help constantly are starting at a higher pay than the actual Cigna Employees. Management is allowed to yell and swear at their employees "In Office" and use scare tactics on their employees who are close to retirement. Collaboration isn't allowed due to managers wanting the floor quiet. Managers will lie and make false promises to get extra work out of you, only to turn around months later and say that was not discussed. Do your self a favor and jump ship. Complaining to HR only puts a target on your back.

When they say “best” talent, they mean cheapest. Hyderabad Innovation Hub is a perfect example. Layoff 10% of IT then hire same numbers in India for a fraction of the cost. While cheaper it comes at a higher cost of lost knowledge, language barriers, and deeper silos. They say that Hyderabad are only going to replace existing contractors, but when they plan to have 5000 people working there by end of year with enough space to double maybe even triple that in 2025, it’s clear they will get rid of most US based IT unless there are major issues with Hyderabad that break existing tech or massively slow down progress on new projects. More layoffs are coming so they can implement this strategy.

They also talk about cost reduction, but every team I interact with is stripped to the bone, running on fumes, and backlogged to the point they can’t meet SLAs or deadlines. It’s not sustainable and wrong more cost savings out of teams is just causing more damage.

Cigna only cares about profit, not people. Town halls are insulting and a waste of time unless you love corporate speak and gaslighting.

Good luck out there and keep your options open.

All lies ESPECIALLY EVERNORTH AND BEHAVIORAL ORGANIZATION!
HR is sleeping as the leaders eliminated 90% of the long timers— intelligent, talented and loyal leaders across the board to hire people in “contract” roles from even retail organizations unknown to health plan nuances! I’ve been through numerous transformations at CIGNA and this has to be the worst strategy ever! Bringing your old ways from a toxic work environment (OPTUM) to Cigna Or Evernorth is not a winning recipe for transformation, especially when you wipe out the greatest talent who could take you to the finish line and win! Watching from the sidelines and disgusted by all of it!

They want to retain us as long as it takes to build an AI that will replace us.

That’s because Cigna is an on paper puppy. They can package the town hall up and act like their intention is to hire and attract top talent. The actions don’t align with the words.

This confuses me also. There are optimistic words, which actually briefly gave me a sense of comfort. But then I think about the actions - what's actually happening to real people at the company (layoffs, FOW, reorgs, etc). Then I feel unsettled again.