Well... there go the part timers...
5 replies (most recent on top)
It's not about Access, it's about customer service. You can't take care of the students if you have no employees to take care of them. It's not just the regular students you have to worry about, you have all the duel enrollment kids, the home school kids, the V.A. and many other house accounts that take a little more time to ring up than your standard sale. I know the students at my university have no qualms about going and complaining about no help.Follett is failing all the way around.
If the school's not on Access they really don't care if they lose the contract. Some non-access schools have received ultimatums. Nearly impossible to be profitable without Access.
Maybe they want to lose contracts, because you know the schools are getting complaints of how the bookstores are being run. Our school president walked into the bookstore looked around didn't say a word and walked out shaking his head.
Yeah, is this another round of layoffs?
We've already been told to cut payroll and operating hours where we can.
Are you referring to the always cr-ppy payroll budgets or are positions actually being eliminated?