Awesome. Heard teh chief of stores threatened people today about going over in hours. Guess he wants stores to be a ghost town and for customer service scores on his stupid scorecard to plummet. Guy has no idea what the field does or needs, he's clueless and running this place into the ground. Guess I need to triple the speed on my job search before my hours get sliced up too. Start the countdown on contracts being dumped and all he-l breaking loose. All because EK made a terrible hire in this guy.
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Because we have a traditional retail person (and not a good one who was let go) trying to run retail stores on college campuses. Then we have a CEO who was let go by another large retailer and has been charged with s-xual harassment. The fastest way to cut expenses is to cut payroll. However, you still have to open a store. The "fat" needs to be trimmed at the highest level. It can no longer be cut from the customer-facing stores.
Managers need to go on Strike. Everyone call in sick and no one open the stores the same day! This is BS!
That's why there's a theft ring targeting follett stores in California. They know there's only one person in the store. It's a safety thing now but they don't care.
Seems that steering a failing company further into the abyss wouldn't be something that you would want on your CV but it didn't seem to hurt MLS too bad!🫤
Is anyone surprised? The last decade this company has had leadership retreads from companies that failed or just trying to survive (Sears, Kmart, Macys, Bed Bath Beyond, Ace Hardware, etc.). Has this company ever recruited executives from top tech or retail companies.....nope just colleagues from the same inner circles with the same mindset and it always ends with the field team layoffs, consolidations, or labor cuts. SB wins whatever happens...he makes a huge bonus for helping to achieve labor numbers or he gets a huge severance if he fails to hit the numbers (and he never has to deal with customers, staff, or the school).
terrible place.
We got told last week that although they don't want us to be lone working, for every payroll hour we schedule the store needs to make $400 p/h. Maybe that's doable in larger stores but little guys, not so.
Also, that at least 10 campuses would be having discussions as to their future.
It's just not SB running this company into the ground. What about EK and RP? Where are they at? Why aren't they speaking up? Here we just went through one of the worst semesters from a labor and techonogly stand point and how are we thanked? Layoffs and threats, that's how!
Is this what it has come down to? Manage by intimidation! Is this the winning strategy to save this company? Dude if this is all you have, please leave. It's not like the culture was already sh---y enough! I have lost all the respect I had left for the leaders of this company after yesterday's call. What a bunch of worthless leaders we have.
So let's look at what the real issues are. 1. Lack of clear direction. 2. No real strategy. 3. Lack of true transparency at all levels. 4. Leaders who do not know how to truly lead. 5. The lack of technology. 6. The lack of concern for our campus partners and the students. We need to stop looking at both as just dollar signs.
Same old story from the last 5 years
Not enough hours budgeted to cover the stores during business hours and still supposed to not go over?
When did payroll budgets become more important than being open for business?
You can save all the payroll if you shut down the stores. Crazy logic.