I’ve been around for a long time and Citi is not the only wrung in my employment ladder.
As such, I can honestly say that Citi HR is probably the most worthless department that I’ve ever come across. I don’t mean worse HR department but rather worse department out of all other departments that I’ve ever come across including companies outside of Citi.
They can never advise, answer, direct, enlighten, or assist on any level about anything. They obfuscate as much as they can on every subject. I’m convinced that their biggest daily fear is that they might actually have to help someone. Oh the horror should that ever be the case.
If you want to look for somewhere to trim the extreme useless fat, look no further than Citi HR. Start the head chopping there and replace them with either AI or a styrofoam cup, the effectiveness after the fact could not be any worse than their current contributions to the employees.