I am on vacation, SRs Sev1 keep coming up.
I have to take the calls, so much for vacation. There is no overtime to be claimed.
What should I do?
12 replies (most recent on top)
Outlook has this great tool called automatic replies. Set it on and point to your boss. Then relax and enjoy your vacation
Vacation is over. Question is now meaningless, but Oracle has made us the technical point of contact for specific accounts. That doesn’t go on vacation.
Get off your computer or the phone linked to it and say you were camping in the alps with no service. Legit no one cares that you didn’t answer. It will just go to someone else. I legit think about all the wasted life on oracle “things”…..a waste of being a human…el dumpo
If you’re on vacation, then don’t respond. Simple!
This happened 12 years ago: https://www.sfgate.com/business/article/oracle-to-pay-35-million-to-settle-overtime-suit-2323278.php#
Salaried ECA.
No overtime
Answer seems simple, quit!
Who exactly is calling you to work these Sev 1’s? If you’re in support you should be hourly so at the minimum you should be logging the time there, seems like if you get pinged on a vacation day it should be at least with the 50% differential factored in. Your manager should address this.
If you’re the hotshot they have to ping even on vacation and you have been there a long time, how long have you been there and what % has your salary increased from when you started?
Switch to hourly. Charge OT for any calls outside of normal hours.
Been there and done that too. I now just don’t respond
Redirect to secondary
Politely mention I am travelling and does not have proper connectivity to take calls or some other similar excuse