Thread regarding Lumen Technologies layoffs

The problems with actually becoming a technology company

Lets see, where to begin.

They are looking at it thru some very rosy glasses at best.

Add AI and ML, stop acting like a traditional telco, become disrupters ... fine.

Move everything to the Cloud ("cloudify telecom" -- LOL)
(moving the data is the easy part, producing it with reliable, working systems is the hard part).

However, the hard part is that parts they are not considering whatsoever.

Lumen as a technology company is a great example of pushing for something good while ignoring all the practical reasons why you can't get there.

We might as well be a climate change or green energy company.

How long will it take to move from all these old systems into something new?

Short answer: longer than most of us will be alive. Certainly longer than most will be working.

So the dreams to modernize in a few years and having time to execute that vision and become a disruptive technology company are totally delusional at best. The SLT really doesn't care because they will all be done and out of here on golden parachutes long before failure is realized or admitted.

It's the little problem of forgetting who you are and where you are at (right now), before declaring your goals and vision.

THese goals might be just fine if we were a company of say 10 years age or less, and had fairly modern systems to begin with ... and the maximum age of oldest systems was only 8-12 years. Even twitter, founded in 2006 is 18 years old and would be far easier to modernize than Lumen is ( a product of countless mergers and the luggage is a mile high by comparison ).

Are we forgetting that not only do we have mountains of old systems from the ugly mergers of the last 25+ years, but many (most) of the experts of these systems are now retired, dead, moved on, etc. aka GONE The knowledge needed to move out of them is already gone in many cases. Moving the data might be easy to get, but the processes and logic behind them ... not easy.

This is a contractors paradise, a lifetime of contracts of things to fix or migrate and you will never be done.

So just as long a few people understand that Lumen is not just a few years away from become this incredible cloud based dream machine ... that is pure fantasy we are being sold.

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| 1182 views | | 9 replies (last February 12, 2024) | Reply
Post ID: @OP+1qYyv1sQ

9 replies (most recent on top)

Yeah, that's never happening.

However it is a great example of how people can know so little that that make completely false statements based on ignorance.

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Post ID: @4wrn+1qYyv1sQ

In the meantime, one of my smarter friends tells me that, since Lumen has disposed of many assets, they believe that German made SAP software will succeed at creating one General Ledger for Lumen's entire ops before the end of 2025.

I remember when Sunit Patel was running to India to get the job done 15 years ago, but German efficiency may serve Lumen better "this time" in spite of higher labor costs otherwise.

That would be a breath of fresh air, if it should ever become true. If it really does happen, "this time it is different."

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Post ID: @4hus+1qYyv1sQ

It's true that this "fix" began under Jim Crowe's leadership and transferred to Jeff Storey on the LVLT side seventeen years ago as part of its life cycle even while it continued to do MNA's thereafter, and then the reverse merger with CTL, of course.

To hear the current CFO now talking the same about--messy antiquated systems merging towards one General Ledger--and identifying 2025 as a potential fix date, is alarming at best when measuring it against the misstatements from this same charlatan beginning with the dividend, and now the TSA.

The best option for Lumen Shareholders, today, is to sell the Company tomorrow before it's too late chasing this new field of dreams as the Original Poster has identified.

The other thing shareholders must continue to hope for, is that these wild inspirations KJ continues to give and receive from her field employees, is that these same field employees inspiring or being inspired by her are "SELLING" boatloads of valuable, always on, essential, must have, least latent, most secure internet connections EVERYWHERE!

This is the only way OUT of Lumen's mess otherwise. Sell profitable services, and don't cease selling them!

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Post ID: @3xsl+1qYyv1sQ

The problem is and always has been, the SLT doesn't want to be in the business they're in. Tech is cool, se-y, makes money (for some employees and rarely for shareholders) so let's be one! Telco, service provider, whatever you want to call it, is stodgy and unfun. Yet it's made money and would make money if it wasn't constantly being siphoned off for pipe dreams. Run the network and provide customers, residential and enterprise, the service they're paying for. It's not that hard except for dimwits always trying to cut corners.

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Post ID: @1bgn+1qYyv1sQ

So the national network is obsolete?

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Post ID: @1llh+1qYyv1sQ

The analogy of comparing the company to a home is interesting.

At best, most current day modernization efforts are the equivalent of renovating a bathroom in a very large and old estate or historical mansion. The rest remains, the new bathroom while nicer or better is largely not completely useful or connected to the old plumbing and remainder of the mansion which is still in various states of decay.

The reality of cloudifying telecom, or at least modernizing Lumen from its current state -- becomes that the time it will take to complete that objective is akin to renovating the entire estate/mansion, aka replace it all ... which when done in this room by room manner becomes a 30+ year effort, and kind of an oddball result if ever completed.

Because of this, the strategy to truly fix Lumen becomes impractical, because we will all be gone because this objective is achieved.

The sell off takes only years by comparison.

I think the most likely outcome is the continued sell off of pieces and if they go bankrupt at some point, then that's the final fire sale of the remaining assets.

Will any of the SLT be around then?

It seems very unlikely.

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Post ID: @1lvy+1qYyv1sQ

100% agreed. To add validation, take a look at all the "technology" companies acquired over the years. The telco (don't) know-how prevailed over any hopes of ever learning from these.

Oversimplifying telco and cable, they are a leveraged huge pile of cash who would buy infrastructure at decades long maturities and resell to subscribers year over year without ever doing making efforts to do a thing and also expecting to bill more for the same with every bill they send.

This is analog to financing a house with someone else's money, hope to never hear from the renters, neglect them when they do and charge them more in rent every month.

Nobody in any consequential decision making positions knows how to get away from this mentality and/or build the vehicles to show them differently, it is tribe of self-indulgence and survivalism who loves to hear themselves talk, hope and not act and the choice of their executives is the result of this, not the other way around. This last one, is just to pretend the turnaround story is happening by speaking a more modernized version of company embellishment to get some of the investor's return, while nothing happens in the back end.

They have been in the verge of bankruptcy and practically are (look at their current credit rating), the public just don't know and their pride, greed or sense of loss won't let them admit it.

Transformation would have required a cutthroat CEO who came in and swept layers and layers of middle management, brought outsider leadership from proven technology success stories, installed a new culture and build practically from scratch because assets, processes and the majority of their people aren't compatible with the transition of decades of telco and why would they?

"Cloudify telco" will happen, but inversely, by the leading clouds buying the few useful scraps of telcos at pennies on the dollar, just watch.

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Post ID: @irl+1qYyv1sQ

Couldn’t agree more. Been hearing this let’s make easier to do business with for over 30 years…. In fact nothing has become easier… just less people to do the actual work and outsourcing to over seas. While the clowns at the circus keep messing things up focusing on things that doesn’t matter. The customers and employees don’t care about colors. We care about providing service to customers that work.

Can’t even get a tech to site to fix simple pots lines in over 30 days….

Only to provide customer with escalation list that goes to black hole with nothing being done for customer… how about we fix that stuff.

I could go on for days.

Even brought it in VP management call to be told we can discuss this ,but no one called me to discuss anything. That’s how much management cares

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Post ID: @phv+1qYyv1sQ

What the poster said! we are being sold! It can't come soon enough for most of us!

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Post ID: @aug+1qYyv1sQ

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