Thread regarding Cigna layoffs

This is discrimination against American workers - plain and simple.

The beginning of the fall of Cigna

WOW, I am seeing many jobs in Tech and Operations being posted in Hyderabad, Telangana, India . It is sad to see jobs to offshore like this.

It's also going to be difficult, I've worked with many people off-shore before and they are smart, but communications often is difficult. Try explaining business requirements to someone who doesn't understand, experience, and live with US health Insurance. It's frustrating when with a simple phone call I used to be able to explain what we need. When all these jobs go to India, we need to have multiple e-mails and calls to achieve what could be done in one e-mail or phone call.

They are being posted as Evernorth. Here is link from Linkedin

https://www.linkedin.com/jobs/evernorth-jobs-worldwide?position=1&pageNum=0

FWIW they recently brought an Indian contractor over to USA for onshore, so not sure if the american contractor statement is true. I assume they get paid USA wage when they get moved to onshore. (tech sector)

Something slipped through here. Cigna is hiring EMPLOYEES in India even though there is a hiring freeze and are layoffs for American workers. The American consultants are next on the chopping block to make more room for the new Indian employees.

Do you know why they want contractors who are onshore instead of FTE?

Even onshore they only want to hire TCS or Accenture contractors. They are in no mood to hire americans for jobs at cigna.
Sad part is they are OK with paying 150K plus for H1Bs who are so skilled at passing orders and do nothing but they dont want to hire an American employee.
Shameful practices. Someone should complain to labor department and all the H1s should be notified to uscis and immigration teams. These H1B employees are definitely not doing the duties that are actually mentioned in their petitions.

This is true but not illegal. This has been happening in every industry for decades. Why do you think there are so many memes about someone with a strong accident saying their name is “Josh” or something American?

I've had multiple Indian recruiting agencies reach out to me on various job boards and cold call me about contract jobs similar to what I currently have... at Cigna. So, clearly, they're dropping US FT employees to outsource them.

Here's the really d-mb part: They're offering me more money than I currently make and the job description seems to have a higher title. Of course, they can't hire me since I already work there - and they vanish when they bother to read my resume more carefully. /sigh

Clearly Cigna has picked its priorities and they aren't loyalty or quality employees.

what's going on with Cigna erroneously cancelling Politico employees' benefits? I know a guy who found out they did it when he went to use his card for a normal office visit. It happened to a lot of the employees there. Cigna fixed it in a few days, but how does something like this happen?

I guess this is another reason why Cigna is selling it's Medicare line of business. CMS requires services to be "on shore". It's sad to see Cigna is sending US jobs away.

Please contact the offices of your senator as well as senator Durbin and Grassley. Durbin and Grassley introduced a bill calling out foreign worker visa fraud and outsourcing so they must know of this issue as well. This is not something to be quite about and out representatives won't know of the issues if everyone keeps quiet.

https://www.judiciary.senate.gov/press/dem/releases/durbin-grassley-introduce-bipartisan-h-1b-l-1-visa-reform-legislation-to-protect-workers-and-stop-outsourcing-of-american-jobs

Hi Cigna IH employee here in Europe and we also feel the changes from these new pushes on the customer service end. We all try our best and want to hold on to our jobs too. You can find quality outside of America too. It is not fair to point fingers as we are Cigna employees too and have similar complaints about the company. Cheers

Absolutely true!!. These supervisors can became good movie directors with the stories they come up with to get rid of the employees they don't need. Manipulation at the highest level!!!!!

Top it off, call Cigna Employee Services after you are let go, all foreign so the apple doesnt all far from the tree. Unreal...

Nothing angers a caller more than CS in other countries. Not a way to build business.

They are also hiring in Europe because those salaries are still way lower than US salaries, apparently

This is true. All new training classes I've encountered have been all offshore. Most of them do not know English and are very hard to communicate with. Good luck Cigna.

I just had to call Cigna tech central this morning & it was someone in India. First time for me, every other time I’ve had to call it was someone stateside helping me.