Citi HR, true to their nature, provide little to no help at all to those being let go. Not a surprise by any means. I mean they don’t help you while you’re employed, why would they provide guidance when you are let go. So let’s look at what they offer, let’s look at what they do.
- ) “Here’s the employee handbook”, this is what you get which by the way is riddled with busted links and phone numbers OR links that take you to an FAQ page.
- ) HR chatbot. OK, if we are directed to go use that, why do you need HR then.
- ) No responses to emails. You can find you HR rep and pull up their email address. Why bother offering it if you are not going to respond…..EVER.
- ) Auto canned responses with busted links and\or a general link to a FAQ page that does not answer your questions.
If this is as good as it gets, and it is, then why have them around? Trim them back by 80%. You don’t need to hire an army of HR reps to do steps 1-4 above. So if you want to trim the fat, if you want to get rid of the unnecessary, start there.
How is getting rid of HR a bad thing? What are you possibly going to miss?
An empty desk will provide you with the same amount of help you get from them.
So again, what are you going to miss by letting them go?