Thread regarding Citigroup Inc. / Citibank / Citi layoffs

The company is rooted with Politics

I recently joined Citi around 2 years ago. Over these 2 years, I noticed several cheap politics being played around.

#1. Vendors:
Vendors give holiday party and perks to Citi employees for hiring their employees.
Citi managers eat and drink on Vendor money.
Each Director / MD has their own preferred vendor out of Iris, CapGemini, etc and they stick with their favorite team or vendor.

#2. Employee hiring (Conversion from Vendor)
Most employees are converted from Vendor to Citi. They in-turn try to convert other consultants as Citi employees without going through proper hiring channel or interviews.

#3. Office politics
The Manager (hired from vendor/consultant) favors for consultant rather than employees. Consultants are treated much better than employees in these scenarios. Even though these consultants have poor social and technical skills.
These consultants even lack "English skills" to write a single email properly.

Citi is going for a death of spiral. The issue is in roots of the tree .

What has to be done to eliminate the bugs ?

  1. SHUFFLE - the current Directors and SVP's. They should be able to work in new location without their POLITICAL crew.
  2. STRICT HIRING - No more consultant conversion. Only come through proper hiring channel. More CENTRALIZED Hiring process like Facebook or Google for Technology divisions.
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| 2512 views | | 12 replies (last December 10, 2023) | Reply
Post ID: @OP+1q0ERGzP

12 replies (most recent on top)

It is obvious Citi operates like a government agency. Lot of managers or leads don’t like to get challenged by their team members. Most of the activities are done for the sake of checklist and managers don’t invest time to promote their team. Citi invested millions on Agile Transformation.
I see problem is with people mindset and not ready for change.

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Post ID: @wqy+1q0ERGzP

@abe+1q0ERGzP: My boss is abusive and borderline incompetent. His level of command of the English language is laughable - I usually stay with my camera off on Zoom because I cannot avoid laughing when on calls he says things like "just to give you a HANDS-UP"... And tbh English is his the least of his problems - I have worked with many smart people, whose English was far from perfect. But in his case this lack of knowledge just adds to the s**t show :D

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Post ID: @rgh+1q0ERGzP

Nothing will change. You'll be long gone before anything changes at the company. Just keep your mouth shut, do your work, collect your paycheck, and go home. Who cares?

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Post ID: @jsn+1q0ERGzP

This is not a discussion of what TOEFL is but what Citi really requires. Citi hires very lower end of talents from Consulting market. It really doesn't cares about the Quality of the people, their soft skills , technical and business skills. It just buys rotten eggs and tomatoes. Thats the reason it smells bad.

There is a need of high scrutiny in hiring process and HR.
All Business (non-technical) folks should have completed MBA or CFA or equivalent degree rather than converting from Tech to Business directly.

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Post ID: @sbo+1q0ERGzP

FYI A TOEFL Score of at least 650 demonstrates good English proficiency, both reading and writing. Any score less than 650 is Not acceptable or good enough. It shows in the person's speech, locution and writing.

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Post ID: @dkr+1q0ERGzP

@ypd+1q0ERGzP,

  1. Immigrants show equivalent education reports and not actual US/UK degree.
  2. Their education (BS/MS) could be in their local languages and not in proper "English"
  3. These people are brought by cheap BODY SHOPPERS into US and sold
  4. I doubt any one completed their TOEFL. If they did, they would have completed their degree in US.

Citi is major source of money for these BODY SHOPPING companies.

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Post ID: @qac+1q0ERGzP

@omq+1q0ERGzP: I think every big US/UK company should require one of the following before hiring:

  1. US/UK university degree from a recognized institution (no Mickey Mouse ones)
  2. Or a recent TOEFL test with the same minimum score as the one used by unis

I am also not sure why big banks are hiring people from cheap locations and bringing them to LDN or NY - it does not make sense. there are plenty of qualified candidates already in the US and UK.

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Post ID: @ypd+1q0ERGzP

There were more talks about Consultants in past 2 years and still there are more ongoing consultant conversions.
Sometimes these consultants are not done with proper background check's before hiring like employees.
They don't have proper education or background verification of their education, employments or standards.
Most of these consultant turned SVP's, Directors don't have basic english skills and managerial skills. They don't understand Business terms or Technology terms. Seems like lot of FAKE resumes hired.

On the other hand, The HR team is completely screwed up. They just listen to managers and blindly follow their instructions. I am a Director and I took immense pain to get a certificate for immigration for one of my reportees. The onboarding process was not clearly defined and I had to raise a new HR case which took more than a month . The onboarded employee was not happy and left the company.

I still don't understand why Application managers and Business analyst roles exist. Business analysts just hear from Business teams and convert their audio to words. I really don't know how much they can do Business modeling or analysis.

### REQUESTS ###

  1. BCG or Citi needs to scrutinize or do background re-checks for each employee (Education, Employment)
  2. Layoff employees who haven't upgraded their skills for past 10 years
  3. Hire Good HR and Recruiters. Don't rely on external sources. make good hiring practices.
  4. Make immigration process for employees smooth
  5. Fix Medical Insurance for employees - its screwed up. really
  6. Provide stock options for employees below Director level to promote contributions
  7. Replace Infra, Budgetting process (Its still Excel sheets)
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Post ID: @omq+1q0ERGzP

For a global US bank, Citi can do much better in terms of hiring. I agree, people even in front office lack basic "English skills". It is ridiculous - not sure how they pitch to clients...

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Post ID: @ebg+1q0ERGzP

I totally agree with this. I worked with “one specific vendor employees” for our software development projects(various), they only take the easy tasks which is like anything involved in logics that can work in config changes or other changes. But if it’s related to a huge change that involves various java files and API integrations, backend integrations , they won’t take it. And we(employees) voluntarily take up those complex tasks.

But can’t get over of the manager politics who were converted from that “specific vendor” to Citi, and the manager only favourites to those vendor employees. When I initially joined Citi i’ve got the insight about this, and still after 10 years seeing the same politics.

Citi should eliminate vendors and should hire more of employees. 80/20 ratio of consultants needs to be removed.

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Post ID: @qfa+1q0ERGzP

The hiring process of other companies are streamlined. Not like Citi.
Citi's major politics (favoritism, corruption and useless work) are coming from bad hiring process of consultants.

Citi should let go all "Consultants" and "Consultant turned Managers"

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Post ID: @wbx+1q0ERGzP

Tell me one big company that isn't rooted with politics within USA or outside of USA. Greed is greed.

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Post ID: @php+1q0ERGzP

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