Thread regarding Gainwell Technologies layoffs

The remainder of 2023

I just had a meeting with my superiors. I was told there has been a delay in hiring the people they need in India. So that has delayed the layoffs in the US. Veritas and the leadership team are measuring the success of the layoffs by the difference in salaries that they can pay someone in India compared to what they pay a person in the US. The savings per person is significant. They are making a significant push to offshore as many positions as possible. As soon as they get things in order for bringing on India employees the layoffs will ramp up significantly. I asked when they thought that would be. They would not commit to any specific dates but anticipated it would start ramping up by the end of the year.

They really were touting this move as a huge success for Gainwell. They were anticipating this to “save” the company upwards of $2-3 billion. They didn’t commit to a number of employees to offshore but they kept saying “thousands” of employees would be changed to offshore.

It really sounded like as soon as they were ready that thousands of layoffs were about to happen. They did mention that the notice period in India is 90 days. They thought that may have a little delay in their hiring but they did have some already in the pipeline to be hired.

As far as the roles of these positions it appeared to be about everything. It covered just about every role that I am aware of.

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| 2243 views | | 15 replies (last November 29, 2023) | Reply
Post ID: @OP+1pN7EQ7r

15 replies (most recent on top)

The remainder of 2023 - That will require a long term contract which made not be a smart move with our current business situation.

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Post ID: @2way+1pN7EQ7r

Reply to: Post ID: @2dzb+1pN7EQ7r - This makes sense and goes with what I've been saying. GW seems to be going after long-term employees inherited from past mergers and adopting the new hire model to keep employee costs down from Healthcare to 401K matching. If their not code staff then it could take 6 months to get them up to speed just by learning the acronyms.

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Post ID: @2gzu+1pN7EQ7r

We just hired 2 people today. And the original loss on wfr was 2. So we're even.
Makes no sense

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Post ID: @2dzb+1pN7EQ7r

Having PHI data accessible in the US doesn’t mean the workers have to be located in the US. The data can easily be housed in the US but have nearly all workers located offshore with access.

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Post ID: @2gwo+1pN7EQ7r

Contract can say PHI data should accessible with in United States.

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Post ID: @1prz+1pN7EQ7r

Contracts generally do not require a certain percentage of onshore resources. They require some named resources onshore, and (in a few cases) some functions.

The named resources are a small number: ~2% of the workforce. Onshore functions are probably around 15%.

In other words, 80% of the workers can be almost anywhere in the world. Gainwell’s competitors such as CNSI have most of their workers outside USA, and they have no problem winning contracts. Maximus—not a competitor but a successful vendor in the Federal space—is a publicly-traded company where most employees are outside USA.

A nuanced point is that Republican-leading states are more open to all functions being anywhere, because it directly saves costs. I know that is true in my state (Alabama).

I hope this helps.

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Post ID: @1fyc+1pN7EQ7r

Current GWT employee.

I’m not relying on “a certain percentage of onshore assets” being required to save my job at a trash company.

If that is your saving grace you have big problems.

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Post ID: @1tut+1pN7EQ7r

Current GWT employee
My understanding was that the state contracts for federal money requires a certain percentage of onshore assets. Am I wrong on this, and/or does anyone know what percentage that is?
How will the work get done if no one is around to do it.

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Post ID: @1xvd+1pN7EQ7r

Ex GWT employee here.

I just want to say that the grass is greener somewhere else. It truly is greener almost anywhere else.

Gainwell isn’t going to figure it out anytime soon. It’s too about money and not about people. They don’t care about the customer or the employee. Only about $$.

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Post ID: @1ptk+1pN7EQ7r

Gainwell employs around 11,000 people. Currently there is approximately 2,000 India employees. Gainwell is looking to increase that to approximately 6,000.

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Post ID: @1axt+1pN7EQ7r

Does anyone know how many employees Gainwell currently has today? And how many of the employees are U.S. based vs India today?

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Post ID: @sby+1pN7EQ7r

I’m not the OP. But they don’t mention that it is going to save $3 billion in a year. Just that it is going to save $3 billion. If they replace a few thousand US workers with India workers that savings will happen year over year with the salary difference. $3 billion savings would come over time. Who knows how long it will take. But simple math of say 5,000 US workers to India workers of saving on average of $80,000 per salary including benefits would be $400 million. It won’t take long to save some serious money.

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Post ID: @oix+1pN7EQ7r

I think Veritas way underestimated the amount of personnel turmoil involved in making Gainwell a cohesive company. All the planning in the world can't master years of bad culture and leadership. At this point, Veritas just wants to put lipstick on their pig and take it to market!

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Post ID: @stw+1pN7EQ7r

You’d have to fire everybody in the company twice to save three billion in a year. That math ain’t mathing.

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Post ID: @vyi+1pN7EQ7r

Working for Gainwell is like living in the hood of a major city. Under constant threat of injury or death. It’s definitely not a healthy environment to live in. I think it’s time to move.

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Post ID: @syu+1pN7EQ7r

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