According to Gallup, significant cultural transformation within a company typically takes 3-5 years.
Year 1 of the Kate Regime is almost in the books and many of you are drinking the kool-aid, but that's not transformation.
Do we as a company have another 2-4 years in order to achieve the level of significant cultural transformation?
24 replies (most recent on top)
Lol that 4% broadcast email to 30,000 people went over well. Way to improve culture GO LUMEN!!! Fight fight fight
The problem at Lumen isn't Culture. The network is old and out of life. The customers expect top quality service for low prices. We keep trying to reinvent the wheel when all people want is to connect to the internet.
The real problem is telecom companies do not charge enough for what it costs to deliver the services. To be profitable we would need to 5x the cost of service. People don't like to hear that but its true.
Jesus couldn't fix Lumen. Don't blame Kate.
To the t mobile guy. T mobile service su-ks. It’s cheap and that’s why this company switched from Verizon. May as well be cricket wireless.
Lumen has long term debt of nearly $20 Billion dollars and billions in other long term obligations as well. Some 6,000+ layoffs to date. Software systems that don't work at all well. Stock that continues to dive. They were kicked out of the Fortune 500. Moody's and Standard & Poor's have rated their bonds speculative and highly speculative. They have moved many jobs overseas. They are betting the farm on their Quantum fiber offering. They are faced with rising interest rates on their massive debt. Training of employees has been nothing sort of awful for years. Anyone trained to read financial statements will have some really scary ones to go over on Halloween (the date of the next earnings call). I could say much more but I think you get the idea.
Time for a Mass Pink slips via Text.
Since John L. is no longer at T-Mobile maybe we should get him to come take KJ's spot!
The company has been doomed for years since they thought customers were a problem. They literally told people to call the competition or that we don't offer service in that area. She is a figure head, d-mb as he-l, hired to put a smiling face on a sh-t show disaster. There is no recovery when you chase your customers away. Soon we will see commercials saying did you work on or near lead cables call us. Running out of things to sell. Getting rid of all the talent. They have no value left.
It's sad few unhappy minority group took over the forum and spreading negative news.
John Legere was Tmobile CEO 12 years?
September 2012 to April 2020 = 12 years?
😆 we have a person who needs calculator.
No wonder Lumen wants to replace their employees.
T-Mobile was and still is bankrolled by Deutsche Telekom. Legere is a great showman, but their success didn't happen on their own nor is it due to culture nonsense. Cult of personalities won't save Lumen. Transfer to Jonestown if you think not drinking the koolaid is really the problem.
Educate yourself first instead of displaying your ignorance. Legere led T-Mobile for 12 years and they are just now battling Verizon for the top spot. It didn't happen overnight and we aren't expecting an over night Lumen turnaround either but we don't have 12 years. We maybe have 1 or 2 years max to right the ship and start heading the right direction. Year number 1 was a colossal failure.
Read this....
https://projekt202.medium.com/5-ways-former-t-mobile-ceo-john-legere-became-the-ultimate-disruptor-in-the-telecom-industry-23de169aa1fd#:~:text=HE%20ELIMINATED%20CONTRACTS&text=This%20was%20back%20in%202013,this%20move%20was%20two%2Dfold.
Being a disrupter is a good thing if done right, but true to the Lumen way, it's currently all fluff and smoke and mirrors with little disruption.
I'll chime in..... I'm unhappy with a CEO who doesn't have any Telecom experience, yet secured a mega 6 or 7 figure a year job with a golden parachute.
How many times have any of you applied to a job and there were certain requirements that needed to be met? 100% of the time!
But to be the CEO of a multi billion dollar telecom company, one doesn't have to have any previous telecom experience or knowledge?
Who is responsible for that hire?
Negative energy and unhappy?
Not sure about the negative energy mumbo jumbo.... but you're darn right we are unhappy! Where do we start? Unhappy with.... no raises in 7 years, stock price performance, constant reorgs and RIFFS, internal shenanigans, CEO & SLT & SVP performance, management by metrics, woke philosophies, the four letter word leaderahip bimbo, nepotism...
Any one else care to join in the fun?
What a stupid thing to say! People who doubt her are unhappy? Yes man! Shut up! You’re half of the problem at Lumen!
Congratulations on winning worst CEO of the year.
People who doubts Kate had negative energy all their lives. They were never happy People growing up.
Centurylink/Lumen has been transforming since Qwest purchase. At some point you just realize it’s all smoke and no fire.
"Lumen can also accomplish this with Kate."
Ok, we'll give you the opportunity to explain why you have so much faith to make such a bold statement.
And.... GO!
"They are about to take the #1 spot from Verizon
Lumen can also accomplish this with Kate."
Wake up! This is going Chapter 11!
Lumen is doomed imho.
The dysfunction is worse than the culture and it's all still there and growing worse.
They have created so many house of cards you could spend a lifetime trying to fix them all but you will run out of expertise and time.
Eventually it all implodes.
Take Tmobile as an example.
They were at bankruptcy until the new CEO John Legere came onboard.
He turned the company around in 3 years or so. Tmobile is now the 2nd largest carrier in the US. They are about to take the #1 spot from Verizon
Lumen can also accomplish this with Kate.
Do we as a company have 2, 3, or 5 quarters before we declare bankruptcy? It's a shame we can't post gif's or memes on here. Thankfully we have the reaction arrows
How long does it take for a company to go through a bankruptcy? 2 years? 3 years? 5 years?