Transformer fire at a central office.
And then the generator failed. And then we shut the central office down.
But look at the money we're saving by not running generators like we should.
https://www.1011now.com/2023/09/03/windstream-warns-customers-statewide-outage-following-fire-central-office/
All techs company wide about to get offered a buyout tomorrow.
NT’s too busy doing CST work ? What planet are you from. Never heard of this before. Our area the NT’s aren’t doing any CST work other then diag a line.
Not going to say all the blame should go to the local guys. I remember being told by our manager, shortly after TT took over, that in order to try and save money, to go into all my CO's and turn the GEN RUN schedule off in all my transfer switches. We were told that no more weekly exercises, that it would be monthly if it was a manned site, quarterly for unmanned.
Also, upper management has the mind set that us NT's don't do anything and are nothing more than the CST's backup. There are literally days, if not a week or more, we're we can't do any routines or CO maintenance, because "the CST'S are too busy" and us NT's are loaded down with CST work. Yet us NT's are expected to work late to catch everything while the "too busy CST's" are back at the office by 4pm and gone by 4:55pm. The CST's are told that if they don't want to call TAC, then call their local NT's for help, so we stayed swamped with other techs calling us and getting the whole "I got one that's not trained, can u look at the remote and see if there's an issue". I have literally been told to work a CST order, before working a TNOC outage.
I can have several dslam's down...hard, and be told to do CST work and not worry about the outages until a ticket is made and loaded to me.
At least thats how we operate in FL.
The other issue is ETA for the field people. Way too easy for techs to self-manage, meaning, a hole bunch of those gen run PM inspections are pencil-whipped and you can probably find the tech at home maintaining their own home or fishing or something. At least require some sort of dated photo confirming the completed maintenance. I believe the field guys and local management have to shoulder the responsibility for this one, not TT.
What....... the new cutting edge AI didn't predict this and create a preventive ticket for the predictive outage. I mean, that's what I was always told about the AI. It would predict outages and dispatch to replace the parts it predicted would fail, before it failed.
60% of the time it works e everytime.
Things were great before TT, last week I had to br---t feed some old man.
Sounds about right, we used to run our generators once a month off load and once a quarter on load. Now it's once a quarter off load and once a year on load. I've had a couple of them not start for off load tests and we were lucky that we didn't have power outages which would have resulted in the loss of an office after the batteries died (and batteries are bad at some sites as well).
When fools and accountants run a company into the ground. Drain fuel tank clean replace fuel lines filters plugs. Total cost savings zero. Company reputation zero. About sums it up. Tbag in Alps with the mange.
SSDD....FUBAR
Before TT became CEO, we ran generators without load every week. Now without load every 3 or 6 months. Look at the fuel savings!
The vendors have told management this is bad. And they don't care.
Would like to see the maintenance records (or lack thereof) for the generator. Certainly, it's more cost effective to keep it in working order than penalties for the 911 outage, not to mention a lot of
angry customers. What an embarrassment.
Sh!t happens!