They omitted a crucial term: "mental."
Six of my fellow teammates departed, and each attributed their departure to "mental health" among their reasons for leaving.
USAA, it's time to step it up.
I commend those who made the choice to depart, prioritizing their well-being.
USAA did take a step forward by enhancing our Employee Assistance Program (EAP) benefits, extending the provision of free counseling sessions from 5 to 10. That's a positive development but still not enough.