I have worked on the UK Major Incident Management team aka the "High Priority Incident Management" team and let me tell you it is a sorry place to work. We are paid well under what our job spec would entail and most of us dont even make £25k a year. Before they left I had one colleague who didnt even make £20k a year
Working extra hours is an expectation of our job, we dont get paid for it and the promise of time off in lieu is rubbish cos we dont have enough staff. We dont even get paid for on call now as the BAE command center have taken it off us so were not paid for anything now.
We get pushed in front of angry customers and used as human shields by the account managers and some of us are at risk or have had heart attacks and strokes from the stress. Its not worth it, avoid at all cost.