Thread regarding State Farm Insurance layoffs

Boring...if u need someone to tell your story to buy a dog...yawn.

Also you stated that the expectation is a drop of 30% of new hires during a hiring spree. You are only wrong because its like 60%, close to 70% in some roles. Im not kidding. Its been this way since like 2015. In 2019 we had the highest turnover of any company in the country if im not mistaken and everyone was fine with that end of story.

Its a rough role, no one will envy your job, but after 5-10 years of suffering it really can turn into a decent average paying job. That is the ONLY reason people stick with the job, especially now since there isnt a pension to keep people here past wanting to.

OP, your story is likely how most of SF's workers got here. No one plans to work in insurance, especially for corporate side of the equation. The work is actually difficult, you need to know more than other people with professional degrees making 3x as much as you, your treated like a punching bag by everyone you interact with, and the money kinda su-ks.

Were all here because something went wrong in our lives.

You can make a career out of it, but yes I dont know a SINGLE person who hasnt said "hold fk im glad i dont work your job" after STARTING to explain what I do, not even getting into the actually bad stuff i deal with.

It su-ks, but you can make a stable career out of it.

This is why its so mind boggling to see how little the company cares about the workers who are here and have stayed. Like already those people were super unique, and theyll let you walk right out that door without batting an eye.

Legacy state farm addressed this with a family environment, and a real care for the workers, that was too expensive and they got rid of that and are treating most roles like a drive through cashier, a job anyone can do. Our jobs are not jobs anyone can or will do.

I agree, any role at state farm is likely the worst of the worst "wage slave" jobs in a zero trust environment with every second of your day micromananged and examined for increased production, always at the expense of quality and customer....while the words this company speaks tells the exact opposite.

Even down to the fact SF could save MILLIONS getting rid of our hubs and moving to a WFH environment, theyd rather pay that than have happy workers.

Ive worked with countless "between jobbers" since covid and they ALL are shocked anyone sticks around, and most leave when they find a "real job". Its sad, but executives and the board have the power to fix this, and active choose not to, as it probably would impact their bonses, which is the real purpose of this company since rust bailed (granted many issues are due to his inability to make tough decisions)

Those with 20+ years are worthless and unable to get a job at any other company. So they hang on collecting a check for being worthless. Not a bad gig if you can get it.

70% is insane, but understandable.

I also relate to the demoralizing efforts from management. Seems like management simply has unrealistic expectations and seek to push associates and specialists to the utmost maximum.

The thing that disgusts me the most is the micromanagement and strict schedule adherence. I SO miss my prev job. I was salary, worked 100% remote and decided my own schedule (as long as certain checkpoints were made in project development). Some weeks I worked 20-30 hours, and others I worked 50+. Regardless, the flexibility paid dividends for my quality of life.

30% attrition is generous , its closer to 70% , I wish I was kidding , I am not, I got friends there , its terrible.

the other day I witnesses a side by side and the poor handler no matter how perfect a call was could never get any recognition , instead TM kept finding issues where there were none or nit picking on minor things in a really terrible way, I also watched another person get their side by side and it was the same thing, no matter how hard the person tried TM always nitpicking on each call demoralizing the person, feedback is good the constructive type but this was just sad to watch, there is this concerted effort to make sure no one gets recognition for good work done and only to point out the bad and exaggerate it, and it was different TMs too, I just happened to hear this exchanges while walking thru that floor to find a vending machine that had my favorite drink as my floor ran out and then I visited my friends, they really want to get out of there.

I'm going to give the job a try, but ya - I'm totally fine with not making it in this industry. :) I'm going to be making an effort to enter back into my industry before my soul is completely crushed by the insurance beast.

Lol at the comment about most of the line team being on meds - currently on a Zoom call doing training and we're all doing the "flouride stare". Understandable. The content is absolutely brain melting.

It's not that it's difficult - it's really not. It just feels...robotic and uninteresting. I don't know how else to put it. The atmosphere feels like no one actually wants to be here and all ended up in this role because they f'd up at some point in life. Could be projecting, but the vibes are kinda "meh".

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Responding to comments:

"You are boring. Would you like some cheese to go along with your whin-ing."

• - I prefer havarti or fresh mozzarella, if you're offering ;)

"Guessing you are a 20 something with no work ethic. Over 20yrs here. Have been voluntold 5+ times and excelled at each position. Su-k it up, find a mentor or move on to the next job you can go beetch about…"

• I won't lie, my work ethic is below average right now. I like to do meaningful, impactful work that correlates with my interests. Yes, this is a weak point in my life, where I burned myself out. Wouldn't be doing this job otherwise. I'm guessing that you're in your 40s/50s - we'll never be able to see eye-to-eye.

"Well, sounds like SF is paying another person for training that will never contribute here and will leave before they actually do the job they were hired to do.
But the truth is (especially these days) that you make a big big big mistake taking a claims job, and then don’t leave before it’s too late. That’s why there’s 20 year claim handlers that slowly turned into frog soup. They used to slowly boil the frog so to speak so you wouldn’t jump out right away, but now they just drop you right in the boiling water."

• - I won't lie, I hold a lot of contempt for corporations, so I wouldn't feel an ounce of guilt if I left the last day of training. When a company hires 1500+ people in a single hiring round for a role like Claims Adjuster, I'm guessing that they expect at least a 30% drop off rate in the first 6 months (just throwing around numbers here).

With that said, I'm going to give it a fair shot. Frankly, I don't really have a choice unless I have another job lined up in the short term. Even though I hold corporate contempt, they provided me an opportunity to provide for myself, so I respect that and intend to work with integrity until I can gtfo.

Well, sounds like SF is paying another person for training that will never contribute here and will leave before they actually do the job they were hired to do.

But the truth is (especially these days) that you make a big big big mistake taking a claims job, and then don’t leave before it’s too late. That’s why there’s 20 year claim handlers that slowly turned into frog soup. They used to slowly boil the frog so to speak so you wouldn’t jump out right away, but now they just drop you right in the boiling water.

You are boring. Would you like some cheese to go along with your whin-ing.

Guessing you are a 20 something with no work ethic. Over 20yrs here. Have been voluntold 5+ times and excelled at each position. Su-k it up, find a mentor or move on to the next job you can go beetch about…

Hilarious!

Don't feel alone. Most of the line teams are on meds and your team managers as well. Just sit back and watch their unhealthy habits unfold.

You will never make it. Leave asap.

If you can’t stack code you can stack phone calls.

Most who are there are on meds to get them through the day.

The industry and data theft and strategy and so called digital is a fraud and so are the people

You are the smart one