Anyone know anything about live chat? I remember seeing it in our operations email as a plan for 2024. Was just wondering if they plan to start transitioning some teams now in 2023 or if anyone has heard anything? I’m in E&I specialty benefits
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I'm behind the scenes with IFP.
can confirm its coming.
I wish we had it in our dept! We are on the phones ALL day
We already have it in mine.