Thread regarding USAA layoffs

1 billion dollars...

...was given back in dividends to members 2 years ago, per the CEO's decision.

...was lost last year due primarily due to our inability to raise rates to keep up with non-CAT losses. The CEO does not take ownership for this but instead "took the opportunity" to downgrade the employee bonus beyond the targeted guidance. The CEO accepted a 157% raise while cutting employee bonuses.

It is hard to believe that the diluted goodwill of a single, small check in 2021 exceeds the reputational damage of the historic and massive loss of $1B during our centennial year.

If leaders lack integrity and accountability, they should be replaced.

I would love to see one of the smaller offices begin discussing unionization. We need more collaborative conversations and fewer edicts and non-answers.

https://www.opeiu.org/NeedAUnion/WhatWillMyEmployerSay.aspx

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| 1121 views | | 1 reply (August 4, 2023) | Reply
Post ID: @OP+1nVUL7iL

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The COVID relief dividends weren't the CEO's decision; it was regulatory pressure from state insurance commissioners and the Board didn't want the bad press. USAA wanted to be the first one to give the relief dividends to get all the good press. USAA wanted to appear we were being proactive about returning premium before being slapped with an order to do so. Then, CA kept asking for more than what we gave but we used our "good faith dividends" as leverage to not keep paying them. We were going to have to refund members anyway.

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Post ID: @1noz+1nVUL7iL

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