Something is off in Advocacy suddenly we have to meet every goal or we are on cap. It’s scary now. Your clients can love you but it doesn’t matter. I can’t help to think we will be hit hard.
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At least you get a cap. All of us who were forced 2 rated back in February still have never been put on a cap with a chance for redemption. Company has no morals at all.
We started with strict metrics in January. Miss one in a month and you’re out on a cap if you don’t have a very good reason of why you didn’t meet it