Thread regarding USAA layoffs

P&C Manager

During our Friday meeting the team was voicing their frustration due to the amount of complaining coming from the members, call volume, Etc. Also that we feel like we’re getting the short end of the stick because our numbers aren’t in line like they used to since everyone is cancelling insurance due to Usaa rates (can’t blame them) but somehow USAA is increasing monthly goals for NRAC… this is what he responds with….

“ thank you all for your voice… but just remember we’re not a call center, we just happened to be in a call center environment”

Everyone’s face’s in zoom was hysterical we all looked at him like you are the biggest id--t in the world… THANK GOD I QUIT YESTERDAY and I know two people on the team that put in there two weeks. This place has become such a burning ship…

by Anonymous
| 1481 views | | 5 replies (last July 18, 2023) | Reply
Post ID: @OP+1nFcwZLk
Comment! It's anonymous!

5 replies (most recent on top)

The only way to pay back the peacock and his little peas is to continue to tell the truth as to what happened. Reveal it here and elsewhere so that when they need staff, they will not get them. I am also hoping for a class action lawsuit.

My guess is that they knew this strategy when they first started hiring. If intention is proven and all the harm is revealled, I pray that we get our days in court.

P.S. The Board is in on this strategy.

by Anonymous
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Post ID: @fvm+1nFcwZLk

Wayne’s constructive discharge plan is working… People are quitting. It’s like a layoff without severance, unemployment, adverse media attention, or government reporting. Wayne calls that a win/win/win/win

by Wayne’s dad
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Post ID: @abr+1nFcwZLk

I wish I had quit before I got fired. Still hoping for unemployment though! Yeah, my kool-aid turned sour about 4 years ago and I should have left MUCH sooner!

by Anonymous
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Post ID: @iet+1nFcwZLk

"We're not a prison, we're just a prison-like environment. Don't worry about the bars, the locked doors, the armed guards, or the fact that you're in the same room for 23 hours per day. It's definitely not a prison because we said it's not. Therefore it must be true. 😀"

by Anonymous
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Post ID: @xvd+1nFcwZLk

Exactly why I quit. I term it double speak. If you stay in an environment like this, you start to feel crazy!

by Anonymous
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Post ID: @wel+1nFcwZLk

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