The recent AT&T building service managers layoff has resulted in them being contracted out with only a couple of exceptions. Any in your area? We’ve had a few in the SE, not sure of the exact number.
Restrooms and building cleanliness was terrible before they were laid off, now it’s worse. Multiple tickets have been made for the Central Offices and offices to have restrooms cleaned and restocked but to no avail. They just close the tickets and try to wear one down to stop placing them. It’s disgusting, the toilets aren’t brushed or cleaned, have overflowing waste baskets and no soap or toilet paper most of the time. Not my job but I’ve swept buildings, emptied trash cans, cleaned restrooms and restocked supplies but without ongoing maintenance they quickly return to their previous condition.
A lot of Central Office locations are shown as unmanned and only get a quarterly visit if that even happens. There is no such thing as unmanned because contractors, RTO managers, outside techs and CO ET’s that need to do routines and other work there, so the facilities are always being used. I’ve addressed this with building svc management and my chain of command (they are frustrated too) but it still isn’t getting done.
Any suggestions? Bring back managers in-house?