UPS should not be slowing rural pickups for rural small businesses. As tiny as they are it is critical for the business to please customers with fast, reliable deliveries of ordered products. This is a poor choice by UPS to tie rural parcel pickups to the new storing of rural customer packages rule just to save money and maybe cut jobs. Antiquated thinking by UPS as today's world is faster is better.
9 replies (most recent on top)
takes work away from post office who specializes in snail mail and delays. plz just deliver the rural packages
All the CEO cares about is cutting costs and jobs.
When the employees are not whinning about the heat they are planning a strike. Bunch of Wa-kers.
small business owners look for no hassles and will just try out a new carrier and move away from ups. just pick up my box and kindly ship it please. simple.
Miss the old days with no politics just admirable service.
once was:
- strict about keeping hair cut shoulder length, clean cut and presentable to the public.
- did not hire out of the jailhouse and was strict about not hiring convicted felons.
- did not follow and imitate whatever mess the world was following.
- paid management fairly without the crazy get paid mostly if u meet numbers that encourages lying.
- delivered all packages at a more expensive rate but the cleanliness was worth the extra.
and just a few years later? not a value worth paying extra money for.
Backward motion on loyal customer base.
yes, they call it a "loss leader" in retail. example would be a grocery store advertises 5 lb. sugar for 1.00. this price is a loss to the store but causes you to come in and buy other overpriced items.
some far away pickups and deliveries are "loss leaders". they are just part of getting all the business plus future volume could increase.
A guess would be UPS sees the competitor that is moving and growing quickly and who desires both small and large parcel deliveries. It is not FedEx or USPS. The most wanted revenue lies in the one truck stop warehouse load that huge businesses offer so the race is on to secure it. Rural pickups and deliveries are peanuts. If stored and slowed long enough maybe rural customers will go away.
Sad... what ever happened to the steady drop (small pickups) fills the bucket.