USAA has hit a new low and the retribution policy is little more than lip service. More lies from Wayne’s crack pot failed big bank wanna-be executives. My team was warned today by our manager who delivered the message on behalf of our director that if our Pulse surveys don’t improve that means our team is not “adding value” and they will redistribute our work to another area.
Here’s the translation, “stop using pulse to air legitimate concerns that illustrates our incompetence. If it happens again, your role will be ‘eliminated’”
Sounds like both retribution and a threat. But this is the new USAA so we must either comply or face elimination.
Personally, I will continue to tell the truth.