My team doesn't care at all. We don't even really talk to each other anymore. A lot of us have been doing virtual interviews while on the clock. Most of the people I know that still work here feel defeated, unappreciated, fed up, and looking for a way out. We hear from our manager once or twice a week and she quit caring as well. In fact she is offline more than she is on. They really aren't even holding us to metrics anymore in our area. We pretty much do what we want, when we want, and as long as we get our check twice a month most of us are just sticking around for hopefully severance. However we know severance is probably a pipedream and none of us want to go to a vendor so we are trying to get out now before the hammer drops. This company is in shambles and despite all this I feel for our customers that are getting screwed on lowballed claims and overcharged on premiums.