That was not very re-assuring. A lot of speaking of continued Transformation and additional cost reductions needed. Openly said we are not good financially at the moment. Carla Z and her cronies looked awfully nervous during that.
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I know Carla a bit and she doesn’t bs ever. Maybe people that dislike her are part of the reason we have some of the worst customer service results of any US carrier?
Carla is one of the worst leaders I’ve ever had. If you are work under her and are competent but are not one of her chosen few you are likely to be laid off.
Town hall meetings are fun, you get to see the facial reactions and eye twitches as they peddle the bs.
SDDS is Service Delivery. Basically CCC, ASIC, Underwriting, and most everything customer and agency facing.
What department is SDDS?
All in line with preparing for a sale of this company where Allstate will be a little subsidiary of some large parent company…
This has been the plan along…The only thing that will be valuable is the “brand” not the company itself.
A huge fall for the once second largest carrier in the country which prided itself on innovation…
Looking forward to the announcement of the size of the loss this evening. Tom Wilson and his leadership team is a failure…same MO and BS that was pulled with Sears with the same result coming…….
Tommy sure did “transform” this company….not something to be proud of….
But he and the demons surrounding him leave very very wealthy…..the only goal that matters to them…