A colleague from the Betriebsrat has indicated that discussions about layoffs are underway, but no decisions have been finalized yet.
Executives are strongly promoting the idea that AI is fully operational and capable of replacing most positions.
Support roles are expected to face significant reductions, primarily through the implementation of Joule AI chatbots that will guide users to FAQs. As a result of these layoffs, support service level agreements (SLAs) are anticipated to change.
Quality Assurance (QA) positions are also likely to be diminished as SAP moves towards "autonomous development testing frameworks." Developers will be required to create tests with assistance from Claude and automate as much of the testing process as possible, leading to further layoffs in QA roles.
There is a hiring freeze in high-cost "class A" countries, with no plans for replacement headcounts. Developer positions are set to be cut in most areas that are not experiencing growth.
Conversely, SAP plans to increase hiring for HR and People Leads, who will coordinate with third-party development consultants to manage the additional workload following developer layoffs. The company intends to partner with AND digital for the majority of its engineering, design, and project management requirements. AND digital has offices in the US, UK, and Netherlands, which will serve as the primary hubs for operations in these regions.
There will be a reduction in employee benefits, including a decrease in SAP loan amounts and Flexibility Mobility allowances, along with stricter regulations regarding company cars. The pension schemes are also supposed to be "consolidated" with lower SAP contributions than before.
SAP aims to raise substantial capital for share buybacks. As a consequence, HR is exploring methods to minimize severance packages. It is likely that the Betriebsrat will not consent to all proposed changes, potentially leading to a deteriorating work culture that may prompt many employees to leave.
Significant discussions are scheduled for July, so we can expect more updates by the end of July or in August. I'm already applying to jobs but haven't been so lucky yet. So many years at SAP and nothing to show for it because I am not so well "connected".