Executives and their narcissistic egos still can’t accept that the world changed.
Five years after the pandemic, employees have overwhelmingly shown they value flexibility. The data keeps showing hybrid work isn’t going away. Yet some leaders remain obsessed with attendance, visibility, and control instead of results. That’s exactly what we’re seeing at AT&T.
Instead of focusing on performance, productivity, innovation, talent retention, or competitiveness, leadership is focused on presence reports, badge swipes, and making sure people are physically sitting in a building.
The irony is that the people making these decisions are often the same people wondering why morale is collapsing, why experienced employees are leaving, and why younger talent isn’t interested in coming here.
Employees adapted, the workforce adapted, the job market adapted, but this leadership didn’t.
The future of work is flexibility. Every major survey and labor trend points in that direction. Younger companies and younger leaders are embracing hybrid work while companies clinging to rigid mandates are increasingly fighting yesterday’s battle.
AT&T’s leadership continues to act like forcing people into an office five days a week is some competitive advantage. It isn’t, It’s a recruiting and retention disadvantage and a morale disaster
And the longer leadership refuses to acknowledge that reality, the further behind the company falls.
You can force people into a building but you can’t force talented people and the people you want, to stay.