Laid off in Nov 2025. Haven't been asked to return computer and haven't been sent boxes to ship them back. What to do?
12 replies (most recent on top)
@bd since Optum isn't on the insurance side, were you with UHC?
Email you older boss, he should be able to coordinate the box to return your laptop. I refuse to keep it on the floor after the shenanigans they played with me. I remember I said I don't the square footage at my office to keep it for months.
Call Corporate Help Desk (888) 848-3375 and tell them you want to return the laptop.
Provide:
your layoff notification date your last day worked and your formal end date
It is your previous manager's responsibly to initiate the equipment return request, but if they happened to be let go, too, the process may have a gap for not escalating to the next level of leadership.
Once you have an incident number from Help Desk you can use that reference number your attempt to return the equipment in good faith.
Have you received your severance package payments? Are you receiving unemployment? If the answer is yes, I would send a certified letter to corporate and call it a day since I doubt they’re missing their equipment at this point. If they did not provide severance or unemployment, they would be getting nothing in return.
Leave it at the end of your driveway, ready for pickup at Optum's earliest convenience.
The director who led my team gave me the bad news using typical corporate-speak ("We regularly review our staffing levels in order to make health insurance affordable to as many members as possible ... and unfortunately your job has been eliminated"), misspelled my name when sending the severance email and left it up to me to find someone to accept my laptop.
Yes, that's real leadership!
I would keep and wait until they contact you.
@ab you can’t log in, smart @ss! It’s encrypted. They turn off your login credits. And I was laid off. I absolutely loathe their HR and their lawyers. I could never be a UHG HR rep. Gross! I am just trying to help this person not get some letter accusing them of not returning it. Plus these laptops are trash!
@OP stupid HR folks. Sell it on eBay. Lol…
@a9 Will they get some sort of documentation that they returned it? Calling IT to send a UPS box comes with a tracking label.
Bring it to local smart spot
Strange. Call their IT, it takes a while to receive the box though. Like 3-4 weeks post layoff.