I wouldn't be surprised if recruitment and client management eventually move offshore. It feels like the focus has shifted away from quality and toward volume and cost savings.
What concerns me most is that there was once a strong emphasis on finding clinicians and candidates we'd trust to care for our own family members. I remember hearing, "Would you want this person taking care of your family?" That standard seemed to guide our decisions. Today, I'm not sure that same level of care and scrutiny exists.
There are certainly some exceptional employees and leaders who genuinely care and work hard every day. Unfortunately, it often feels like advancement and recognition are driven more by relationships, favoritism, and telling leadership what they want to hear than by performance, expertise, or integrity.
From the outside, the culture increasingly feels like a burn-and-turn model—focused on short-term results rather than investing in employees, clients, and clinicians for the long term. It's disappointing because many of us remember when the mission and standards felt different.
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I don’t know how any executive sleeps at night or can live with themselves over this. Or maybe they just can’t get another job.
There needs to be laws put in place for US companies when it comes to layoffs and hiring internationally. It is absolutely crazy to me that they can just destroy people’s lives whenever they feel like it. People are barely hanging on these days, with this horrific economy, jobs are impossible to find, it’s just so so horrible.
Looks like they had a great time in Aruba, and like WRS is being treated extremely well with all of their parties and prizes…..
I would bet it will be all offshored by 2027 or middle of 2027, except for recruiters. Offshoring your HR made no sense to me, there is a lot of sensitive information that they hold. But hey, if it saves a dollar doesn’t seem to matter.
In the first few rounds of layoffs in 2023-2024 it was noted that the positions that can be offshored will be. They didn't have a concrete time frame of when that transition would take place. But that's the end goal. Team meetings started becoming more open with what really was going on (at least my team was and asked those hard questions and we had a manager that told us to get out if we can early on within the first few rounds of layoffs and where the company was heading long term). Some of my team was laid off over the course of a year and the remaining team has completely left now on their own accord. We all keep in touch still. My manager was the last to leave. They made sure their whole team had departed before they left. I know not all teams are like that. But I truly was lucky to have a team that looked out for each other.
Overall, they can pay the offshore individuals far less than what US workers are being paid which was part of why they went the offshore route in the first place. It's always been the end goal with this company to get as many positions offshore as possible. That became clear as time went on with having people needing to train their replacements, letting go of more onshore people than offshore, and continuously hiring offshore while putting a hiring freeze for onshore hiring (other than recruiters that are actively hiring). The writing has been on the wall since 2023 and motives had just become more exposed as time went on.
I feel like it’s inevitable but would be interested to hear if anyone has heard anything concrete yet. Do we think the impacted departments will end up being completely offshore in the end? Do we have any numbers from this layoff?