Anyone know if home and community or house calls will be impacted?
1 reply
Hard to say. One thing is clear, HC no longer honors preferred areas. Scheduling is very problematic with a lot of inconsistencies such as lack of member notifications, no shows, disconnected numbers, poor routes, etc. Members who we would normally see by the end of the year are being frontloaded. They did however say that HC layoffs were supposedly done, but we all know what their words are worth.