To layoff TAC engineer, Sherlock is created few years ago to take case. Until now more and more cases should be touched by Sherlock first. He even can't handle an RMA case and can't understand customer's problem description.
What a stupid guy, he brings too much troubles for TAC engineer and now there is an "overwatcher" process to help train Sherlock.
TAC help Sherlock to layoff TAC??? What a stupid company!!! Customers are willing to buy stupid Cisco products and services? ridiculous
If you can't write in English, you should be worried about an LR. Maybe use AI for proofreading if you're illiterate.
It's a cycle that has to play out. Liz will cut ppl, Sherlock will irritate customers, Liz will leave, a new leader will bring back the hoomans.
your job is to present the PowerPoint on what an IP address is
Sadly it's a necessary function.
Thanks to stupid PE and TLs in RTP who created this stupid bot.
@aw your job is to present the PowerPoint on what an IP address is
Sherlock has been around much longer than 3 years. Unfortunately while the goal has always been to automate more cases it goes hand in hand with staff cuts. Which was always their plan even pre-AI hype
Wait until you hear what Meta just installed on all employees’ laptops!
I would say Webex, cloud security TAC should be fully replaced by Sherlock coz they only do repetitive works, no value at all.