how is the new coo doing?

it's been a few months now. what is our grading of their performance?

i'll go first:
churn is the worst it has ever been (D-)
we haven't done anything to address our network strategy (D)
we moved data under a guy who knows nothing about data but is a friend (F)
we hired a manager to be svp of analytics, but at least they are friends with CTPO (C-)
we have no call center ops strategy (D-)
we've outsourced everything to hit an ebitda number, but now have no sustainability of ebitda (F)

overall grade... F

#Churn #Management #Performance #Strategy #Sustainability

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@mg I can confirm this as well. I've been in meetings where he has exactly done this.

ponzi

@mg well, he is right. They are all terrible. But this includes himself in that group. He just wants to fire everyone who isn’t in Plano Texas and replace with cronies down there and move the HQ to Plano.

the ego of our COO is insane.

he keeps badmouthing other ELT members directly and saying they are "not good" and "should be fired". he said this about the CFO, CEO, and CHRO. have this on good source.

Dennis is the Captain and Nate is the skipper.

Gilligans island

Never met him, but I hear he is an egotistical tyrant. Shame on Dennis further amplifying the toxic culture.

Disaster. He just did a reorg with his cronies. Feels like he is gradually moving HQ to Texas, and working to push Dennis out. None of the new positions were ever posted, just assigned to the connected few who don’t know how to operate a telecom.

@aj BUT THAT'S MY TITLE?!!!!!!!

Confirmed grade of F here from Shu’s old team

Your analysis spot on

COO = Chief Outsourcing Officer

Thread regarding Altice USA (Cablevision) layoffs

how is the new coo doing?

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