Never work for free. If they say do more now and it'll pay off later, don't believe it. Don't do extra unless the extra shows up in your check in a way of a promotion or a raise. It's not worth it because it never materializes.
14 replies (most recent on top)
@w8 in the call center yes, it’s hard to get PTO approved with everyone being lumped into the same bucket.
@fm for those of you who down voted this. You’re uninformed. This posters answer is 100% accurate.
PTO approval used to be an issue, but now that they’ve been letting people off faster than babies go through diverse the calendars completely red. Good luck getting anything approved.
@fk you know genius that PTO has to be approved almost 100% in advance, especially when being out for more than 1 day. When I got married, I submitted for that time off 13 months in advance that I’ll be out for 4 weeks, same with the holidays, submitted that PTO almost 8 months in advance as well. Don’t troll others just because you’re not bright enough to plan PTO accordingly.
@fk That’s actually the opposite of what was written. The post explains PTO was cancelled multiple times because leadership asked for help on high-priority issues. Also, PTO has to be approved in advance, so the idea that someone is just taking PTO during “critical times” doesn’t really make sense. Turning that into a reason someone was laid off sounds more like trolling than actually reading what was posted.
With that response, you don’t have kids nor a family.
@fm this is true, when a girl on my team (member contact) gave 2 weeks notice, the manger told her to log off and go home and she’ll be paid for the final 2 weeks.
@fk you probably don’t have kids that play club sports, I have a kid in baseball and our tournaments are scheduled 6-7 months in advance, so safe to assume their PTO was placed months in advance for volleyball. Also, you know how many employees save all their PTO for end of year, A LOT, especially non member contact as December is a freeze for many areas. And if my ED is calling for HELP because they have no clue what to do, then safe to say I should have their job instead of them.
@ah no manager here at USAA wants / needs / requires two weeks notice when you exit the company . 95% of the time USAA will actually pay you two weeks of pay and end employment that day. Some of ya’ll really just be saying anything at this point
@aq also sounds like you continually take PTO during critical times of your job and don’t plan appropriately before leaving for your PTO. Doing this multiple times in one year? I can understand why you were laid off tbh.
this is fast track advice to getting laid off / PIP’d / never promoted. Never once have we promoted someone for future potential. It’s because they can already do the work, with ease, in times of stress.
Of course prioritize your family, yourself, your health. And hey if 90% of you want to take their advice, only will make me look better and secure in my role.
100000% true! I have major regrets on canceling PTO because we had issues that were due, last March my ED says “please, if you do this, we’ll owe you one,” so being the company person I am, canceled my PTO, missed my daughter’s club volleyball tournament (out of state), then in the summer, were on vacation in Florida, the ED calls asking if I can jump on calls to help with a remediation that is a CEO priority, “we’ll owe you one,” so while my family is on the beach, I’m in the hotel on the phone for 4-5 hours. Then December, I have 3 weeks PTO, but we have 2 high risk rated issues due that month, ED & AVP “please, we need you, we’ll owe you one,” that’s now 3 “we’ll owe you one.”
What happened on Jan 28, 2026? We’ll owe you one, here’s your layoff notice.
I laugh when managers ask about not giving them 2 week notice. Two week notice? Has USAA given a two week notice? Nah. I’ll show up for two weeks without a working computer if that’s what you want. Stuff goes both ways folks.
And NEVER put work in front of family! How many “firsts” did we miss because work needed us? Call out sick and spend it with your family.
💯