In some departments there’s no worry for layoffs. People quit at such a rapid rate they can’t even staff properly. This company is doomed unless it corrects its ways. Customers and workers alike despise how evil the processes are and customers cancel and employees leave because of how terrible the call routing is.
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I worked for windstream for 18 years and uniti will not give me a light of day. Kinda glad I’m away from the mess
This isn’t your mom & pops phone company anymore where you landed a job and retired from. The tech turnover is insane and the amount of care is gone
Get rid of upper management NOW!
Call routing lol you act like its this complicated madness.