A lot of you have probably faced issues working with offshore where they shirk tasks, overexaggerate their impact, and usually expect their American counterparts to pick up the slack they create. I spoke up about this during my manager 1:1 specifically about how tasks assigned to offshore ended up being done by onshore 60-75% of the time, BACKED UP WITH ACTUAL SCREENSHOTS FROM ACCESS LOGS AS PROOF THEY HAVEN'T BEEN THE ONES WORKING ON TICKETS. The response? "Well you get paid more than offshore so the expectations are a little different." WTF? The whole point of offshoring from the corporate suits perspective is to save money to get the same amount of work done. If they get let off the hook for subpar work quality AND quantity because they get paid less, then why not just keep the same American employees that were delivering more proportional to how much more they were getting paid, while avoiding the communication issue, work culture differences, and time zone barriers? The only thing keeping this company going despite pivoting towards people who get 1/5 of the work done for 1/4 of the price is the fact that the onshore side is willing to shoulder the extra burden because of the sh-t job market.
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It's difficult to involuntarily terminate offshore resources since local regulations are very worker friendly.
They are also reimbursed for their home internet service too, so yet another soft benefit they receive.
The situation is compounded by offshore team members appearing to shield one another from criticism and accountability. Significant problems are emerging, yet there's an apparent lack of concern or willingness to take corrective action from them.
Sorry if your fragile feelings are hurt, but the current trajectory is lowering our standards to the point where mediocrity becomes acceptable. Not everyone is willing to accept that outcome, especially ones who take pride in their work.
the ones on my team will break everything they touch unless you hold their hand through every step
When the job market inevitably heals in ten years, we need to create a blacklist for these companies that betrayed American workers to save extra dollars. Betrayed their customers by getting rid of their talent and reducing the quality of their services. Betrayed this country. The executives of companies like this who were complicit in these demonic, id--tic choices deserve to be named and shamed for what they did.
@am Yeah, that is a reason, but we also get paid more because we're more effective. Offshore is catching up in pay and yet still does almost nothing. They don't build anything, they don't improve upon anything, they don't even really understand anything as a result of not really working. They maintain, shittily at that.
Facts.
U. S. workers get paid more because it's more expensive to live here.
Want to do the same task 5 different way? Hire offshore workers.
We-ponized incompetence is not just an offshore verses onshore thing. High performing individuals are the default to where sh-t rolls down hill on any team. In your case, it is mixed also with jobs scarcity thinking. Do yourself a favor, get a recruiter and start interviewing. You will soon see the "its hard to find a job in IT" is mostly a scam created to suppress wages and using a recruiter cuts through the sh-t. Don't go it alone.
I don’t bail them out anymore and point out when work is in their area. Management can fix it or fire me idc anymore
Management doesn’t care. You can have proof but in the long run they will continue it. Your managements incentives are based on it. They just talk about how great it’s going and you better fix the issues. Again, they don’t care. Management makes you out to be a complainer so watch out.
I refuse to pick up their slack these days and my manager hates it, because he has to witness them struggle to do basic high school level work while teh customer is impacted. If they want me to manage offshore, pay me like a manager