Not surprised! Even with Quality Audits, that area still couldn’t get it together after years and years.
RiF’d the wrong people last year IMO
https://share.google/oUNbVwec3krKUU7Za
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This fine is for failures pre 2020 and prior. Most of the people who were responsible have been gone since 2020.
https://www.actionnewsnow.com/news/anthem-blue-cross-of-california-fined-15-million-by-dmhc-for-longstanding-widespread-failures-with/article_126057fd-59d2-4d81-a243-4a9af46d9a85.html